Role: Account Manager 

Location:Hybrid / x2 days per week in London, England, United Kingdom

ROLE MISSION

Working in partnership with our client, the Account Manager will be joining our in-house studio team working with a global leader in the drinks industry across a portfolio of premium spirits. The core role will focus on building great relationships with marketing professionals and managing a cross-departmental team of people to deliver return-on-investment for our clients. The person in this role will be responsible for leading digital and social projects from start to finish and ensuring each is delivered to a high quality and aligns with our clients’ brief and business objectives. Experience with digital platforms and paid social media is a must. At OLIVER, we build agency teams to work in-house in partnership with brands. 

ABOUT THE TEAM YOU WILL BE JOINING

Reports to Account Director and will be sitting within the digital and social team we’ve created, working with a range of global-level clients and local markets around the world. 

WHAT YOU WILL BE DOING IN YOUR ROLE

• A deep understanding of the business; their needs, expectations and requirements in order to provide the best service and solution through close partnership with the client
• Effective project management through the full lifecycle using project governance as directed by the client – escalating issues and proactively resolving problems, managing project resource and spend and making critical decisions
• Providing leadership to the cross-discipline agency teams working on your projects
• Manage all day-to-day communications for projects you are working on – write status reports, contact reports, and ensure risk logs are thorough and up to date
• Run account meetings and take responsibility for service levels and KPIs
• Ensure proper performance tracking and reporting systems are in place to ensure programme can be tracked and measured according to the client’s needs
• Be proactive and ready to roll up your sleeves to get stuck into all aspects of the work where required
• Have a good understanding of performance marketing on digital platforms including Meta, Snapchat and YouTube
• Triage and improve the accuracy of client briefs, as well as effective briefing to creative teams
• Commercial reporting to maintain financial health of the account

WHAT SKILLS WILL HELP YOU BE SUCCESSFUL 

• You’ve led accounts in an integrated or digital agency with minimum three years’ experience, managed multiple client stakeholders and produced work you are proud of
• A keen interest in digital marketing
• Enjoy leading a project from start to finish smoothly, spotting potential risks and pitfalls along the way and problem solving to resolve them
• Ability to achieve growth in budgets within accounts
• Being able to handle challenging situations and respond appropriately
• Used to building and developing a strong network of relationships across a variety of stakeholders internal and external, from marketing managers to creative teams
• Be committed to high quality output and service with an eye for detail
• Excellent interpersonal skills
• Strong organisational skills

Job Id: 9893

ABOUT OUR COMPANY

Lots of agencies say they're different. OLIVER is.

OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.

Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.

Follow us on  Instagram oliver.talent

OUR VALUES

We are a company built on our values, we have given you a brief overview below but would love to tell you more.

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far-reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle. 

Inside Ideas Group and its affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.