Account Manager - Q-Commerce (They, She, He)

Full Time
Warsaw, Poland
3 months ago

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our strong culture and non-vanilla personality. 

💪 A Talent House. 

🤝 Our commitment to being a force for good. 

We have a vision: To give everyone easy access to anything in their cities. Our vision is ambitious, and for that, we need driven talent! And this is where your ride starts…

YOUR MISSION

Q-Commerce is the second biggest category inside Glovo. We are currently building a strong team to re-invent how consumers buy their groceries and any other product in their city, making it more convenient and easy than ever.

THE JOURNEY

  • Establish excellent relationships with Glovo’s partners in your portfolio through consistent and proactive communication, identifying their needs and building engagement 
  • Be responsible for your partners' business performance and ensure their growth. Build reports and analyze main KPIs. Take action to reach your goals and company OKRs.
  • Own partners' relationships end to end, from the top to the bottom line of the P&L 
  • Get feedback from partners and translate it into product, marketing, and operations improvement. 
  • Guarantee partners' content quality
  • Increase Glovo's visibility through marketing activations with partners in their offline stores
  • Improve Glovo’s revenue through commission renegotiations and monetization of your partners
  • Be the main point of contact between Glovo's different areas and the partner
  • Onboard new partners on our platform, by providing them with all the necessary tools and information to start working with us

WHAT YOU WILL BRING TO THE RIDE

  • You have 3 to 5 years of relevant hands-on sales experience and/or account management experience (preferably in FMCG, marketplace environment)
  • Strong Commercial skills
  • Strong analytical skills. Ability to look for the root cause of a problem and to solve it based on data
  • Get things done attitude, proactive, organized, and obsessed with details
  • Exceptional verbal and written communication skills with an aptitude for building strong client relationships
  • A high level of interpersonal and influencing skills, an empathetic, inclusive, and curious attitude
  • Comfortable working in a high-growth and high-performance start-up environment
  • Polish proficiency and a very good command of English are a must
  • Proficiency in Google Applications. and MS Office (Excel)
  • A degree in Business Administration, Marketing, or Engineering is a plus, SQL and visualization tools knowledge is a big plus

 

We are always looking for the best candidates, so if you think you would be a good fit we would love to hear from you!

Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

  • 💪 Top-notch private health insurance to keep you at your peak.
  • 🍔 Monthly Glovo credit to satisfy your cravings!
  • 🏊 Discounted gym memberships to keep you energized.
  • 🏖️ The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year and personal days off.
  • 👪 Enhanced parental leave.
  • 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!