If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

💪 Our career development philosophy. 

🤝 Our commitment to being a force for good. 

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

Glovo is building the future of cities by enabling anyone to get any item from any store within 60 minutes. Our goal is to provide an on-demand delivery infrastructure for every city in the world. We invite an Account Manager to join the team, who will support and develop partners that are placed in the Glovo application. Join the Glovo team and work in a dynamic environment with many opportunities for learning and development!

An Account Manager - Retail, you will be a key role in developing the retail business. 

THE JOURNEY

• Lead and develop retail partners
• Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM. Track and reporting of performance metrics
• Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties
• Prepare reports and presentations to present to retail partners 
• Work on a plan that will help improve key metrics, negotiate and implement marketing activity;
• Get feedback from our partners and translate it into product, marketing and operations improvement
• Prepare reports and presentations to present to retail partners 
• Looking for the best decision for improvement operational metrics and develop of the partners
• Lead migration process for new catalogue with high focus on categorization to bring best user experience

WHAT YOU WILL BRING TO THE RIDE

• At least 2 years of experience in high-performance account management in FMCG or Retail
• Strong analytical, organizational, and planning skills in a partners growth
• Ability to work both independently, to take responsibility for actions and to collaborate as part of a team goals is required
• Good knowledge of Google Docs and MS Office, Excel
• Excellent Ukrainian and English skills.
• Capability for problem solving and quick decision making
• Strong negotiation skills
• Good communication, strong relationship building and presentation skills
• Project management skills, highly organized and detail-oriented.
• Problem solver, data-driven with an analytical approach
• Responsiveness, adaptation, and flexibility
• An empathetic, inclusive and curious attitude

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo meal credit to satisfy your cravings!
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home three days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!