Account Operation Associate Intern
The roleThis is an Internship, lasting around 6 months.You will work in a hybrid mode between our offices in Brussels and being on the road visiting our clients.As a Retail Account Associate Intern, you will report to the Head of On Demand Grocery.Your main tasks:
- You will manage the success of ODG (On Demand Groceries), to ensure a magical experience for our users, while building a solid and sustainable foundation for our application.
- You will oversee the commercial success of your portfolio of ODG (On Demand Convenience) partners, to ensure the best experience for our Deliveroo users. Your objective will be to create a privileged, long-lasting partnership by bringing your Food Tech expertise to bear.
- Your main tasks will be to manage the operations of a portfolio of partner stores, and to ensure that targets are met. ( Operational and commercial )
- You will be in charge of the deployment and expansion of your portfolio, and work on their marketing campaigns.
- You will work on daily data analysis of brand performance and our Deliveroo operations to identify the causes of problems
- You will monitor compliance with contractual commitments made with ODG partners.
- Experience - Internship - ideally we are looking for someone with experience in account management or sales. Field experience would be a plus.
- Commercial: You know how to negotiate, anticipate sales discussions, and maintain a quality portfolio (contractual discussions, negotiations to set up sales tools, etc.).
- Analytical - able to analyse data to improve performance for our store partners
- You love being out in the field, and you're involved in everything that's operational in your area.
- Customer-centric - focused on our customers. Use quantitative and qualitative data to build a service that is operationally excellent for our customers.
- English and Dutch language skills, French is a plus!
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