Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you.

This lead role will work with both the billing and cash applications groups within our accounts receivable team to provide agility and support to both groups when the need arises.   This role will also be responsible for weekly and monthly reporting as well as assisting with UAT on process improvement projects.

Responsibilities

• Lead a team of billing and cash application specialists, providing support and training
• Troubleshoot issues with little oversight and provide guidance to AR team on how to resolve
• Timely delivery of baseline reporting, including enhancing current reporting
• Tier 1 & Tier 2 customer support for Billing & Cash Applications
• Accurately apply cash to customers accounts, resolve issues that arise, and reconcile activity
• Create accurate invoice and credit memos for customers in an efficient manner, providing support for troubleshooting customer issues and leading communications to resolve issues.  Assist with reconciliation activities.
• Support timely month and quarter end close, including reconciliation preparation and review, management reporting, and preparation of journal entries.
• Performing UAT support on projects for the AR team
• Maintenance of policy and process documentation
• Provide agility and support both Billing & Cash Applications for volume or staffing coverage

Qualifications

• Bachelor’s degree in finance, business administration or accounting, or equivalent experience.
• 4+ years experience in a billing or cash application related role, preferably with a high-growth SaaS company or software industry
• Experience training and providing guidance to a team
• Experience with Excel
• Salesforce and NetSuite knowledge are a plus
• Ability to work independently and move fast, adapt, and thrive in a dynamic and fast changing environment
• Strong interpersonal skills and experience collaborating successfully with diverse cross- functional teams
• Team player attitude to assist with quarter end close activities when it’s “all hands on deck”

What you can look forward to as an Full-Time Okta employee!

• Amazing Benefits
• Making Social Impact
• Fostering Diversity, Equity, Inclusion and Belonging at Okta 

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.