Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.

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Posting Open Date: November 13, 2024

Anticipated Posting Close Date*: December 13, 2024

*Job postings may close early due to the volume of applicants.

The Administrative Business Partner (ABP) to the Chief Product Officer (CPO) at Fastly is a strategic partner who supports and optimizes the effectiveness of the CPO and the broader Product organization. This role goes beyond traditional administrative support, playing a key part in stakeholder management and business operations to align with the CPO’s strategic initiatives and objectives. In a fast-paced, innovative environment, the ABP ensures seamless coordination and communication, contributing to the overall success and efficiency of the Product division.

At Fastly, administrative professionals are valued for being proactive problem solvers, exceptional communicators, and highly organized leaders who take initiative to improve processes and foster collaboration. The ABP must excel in multitasking, thrive under pressure, and display strong judgment and discretion.

What You’ll Do as the Administrative Business Partner to the CPO:

• Core Administrative Management: Efficiently oversee a variety of administrative tasks, including managing the CPO’s calendar with precision, handling scheduling complexities, and ensuring optimal time management.
• Meeting Preparation: Organize and prepare meeting materials for internal and external stakeholders, ensuring agendas, supporting documents, notes, and Action Items/ follow-ups are complete and timely.
• Communication and Liaison: Serve as the key contact point between the CPO, leadership team, and cross-functional teams, facilitating clear communication and prioritizing critical information throughout the product organization. Manage communication for product all-hands meetings and oversee Slack channels for the product organization, among other areas, ensuring that clear communication protocols are established and maintained across the org.
• Project Coordination: Assist with high-priority projects, coordinating timelines and ensuring that project milestones are met in alignment with the CPO’s strategic goals.
• Travel Coordination: Arrange complex international travel itineraries, ensuring the most efficient use of time and resources, while addressing any last-minute changes or issues.
• Expense Management: Manage expense reports with accuracy, ensuring timely submissions and compliance with budget policies.
• Process Optimization: Identify and implement improvements to administrative processes to enhance productivity and support seamless operations.
• Team Support: Contribute to the operational effectiveness of the Product leadership team by coordinating and driving invites for key meetings involving the CPO and Senior Staff, collaborating with other admins to ensure seamless logistics and workflow optimization. Additionally, assist with the preparation for quarterly product reviews and product-related events.
• Event Planning: Lead or assist in planning team off-sites, summits, and other strategic events involving the Product organization and cross-functional partners.

What We're Looking For:

We are seeking an experienced, reliable, and resourceful Administrative Business Partner who thrives in a dynamic and innovative environment. The ideal candidate will possess the following:

• Exceptional Organizational Skills: Proven ability to manage multiple projects and responsibilities with unwavering attention to detail.
• Proactive Problem-Solving: Demonstrates a forward-thinking approach to anticipate needs and preempt potential challenges.
• Strong Communication Skills: Ability to clearly and effectively communicate across various levels of the organization, including senior leadership. This includes the confidence to seek clarification and express when a request is unclear to ensure alignment on objectives.
• Critical Thinking and Decision-Making: Strong ability to navigate ambiguity and make informed decisions. The candidate should be able to analyze situations critically and provide thoughtful solutions, even when information may be incomplete or unclear.
• Time Management Mastery: Capable of balancing multiple priorities and managing a high volume of requests.
• Adaptability and Initiative: Thrives in fast-paced settings and adapts quickly to changes, displaying flexibility and resourcefulness.
• Discretion and Professionalism: Maintains strict confidentiality and operates with a high level of professionalism.
• Process Improvement Orientation: Experience in evaluating and improving administrative processes to drive efficiency.
• Technological Proficiency: Proven ability to utilize productivity tools effectively and adapt to new systems as needed.

Fastly’s ABPs are crucial to our mission of moving the business forward. If you’re motivated by growth, challenges, and contributing to an innovative environment, we encourage you to apply for this essential role supporting our Chief Product Officer.

Work Hours: 

• This position requires you to work during scheduled hours from approximately 9 a.m. to 5 p.m. in the work location's timezone. Due to the nature of the role and collaboration with executives and stakeholders across various time zones, flexibility in working hours, including occasional work outside of regular business hours, will be necessary.

Work Location & Travel Requirements: 

This position is based in our San Francisco, CA office. The role requires in-office presence 3-4 days a week. 

This position may require travel as required by your role or requested by your manager.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Salary:

The estimated salary range for this position is $59.29/hour to 74.11/hour.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits:

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2024, we offer 10 paid local holidays, 11 paid company wellness days.

Why Fastly?

• We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

• We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand. 

• We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.

• We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. 

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