Assistant Store Manager, People & Community
External Posted Title: Assistant Store Manager, People & Community
Location: 1801 Howell Mill Rd NW, Atlanta, GA 30318
The base pay for this position is $90,000 - $100,000 per year. The base pay offered may vary depending on location, job-related knowledge, skills, and experience.
Overview:
Wayfair is redefining the in-store experience for home shoppers, and we’re looking for a passionate Assistant Store Manager, People & Community to help shape the future of retail. In this role, you’ll lead all things related to training, team development, community engagement, and headcount planning. You’ll be the go-to expert for onboarding, scheduling strategy, and compliance while also acting as the local marketing champion for the store. If you’re energized by developing people, building connections, and making an impact in your community, this is your opportunity to lead from the heart of the action.
What Does an Assistant Store Manager, People & Community Do?- 👥 Develop & Support the Team: Lead all onboarding and training initiatives to ensure team members are knowledgeable, engaged, and empowered to succeed.
- 📅 Drive Scheduling & Staffing Strategy: Own headcount planning and scheduling in alignment with store traffic and business needs.
- ✅ Ensure Compliance: Partner with leadership to audit training, track completion timelines, and uphold labor and policy standards.
- 🚀 Partner Across Teams: Work closely with Store Enablement and leadership to roll out new training programs and elevate team performance.
- 🎉 Lead Community & In-Store Events: Oversee in-store experiences and planned events in partnership with the Event Specialist.
- 📣 Own Grassroots Marketing: Leverage your knowledge of the Atlanta metro area to build partnerships, promote local events, and drive store traffic.
- 🌟 Champion Culture: Be the connective tissue between people and process—fostering an environment where every team member feels valued and every customer feels welcome.
- 🧠 Training & Development Know-How: Experience delivering training programs, onboarding new hires, and coaching team members.
- 📊 Operational & Scheduling Skills: Strong understanding of staffing strategies and workforce planning in dynamic retail environments.
- 🏙️ Local Community Ties: You’re well-connected in the Atlanta metro and passionate about building relationships that matter.
- 🤝 Collaborative Leadership: You enjoy working cross-functionally and leading through influence, not just authority.
- 🛍️ Retail or Customer-Facing Experience: Background in retail, hospitality, or service industries is a plus.
- 📅 Flexible Availability: Ready to support store operations, including evenings, weekends, holidays, and special events.
- 💪 Physical Activity: Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, and crawling.
- 🧎 Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day.
- 📦 Lifting Ability: Must be able to lift and/or move up to 50 lbs regularly.👀 Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and ability to adjust focus.
- 🌡️ Temperature Flexibility: Comfortable in environments with varying temperature conditions.
- 🔊 Noise Tolerance: Occasional exposure to moderate noise levels and physical activity.
- ⚠️ Safety Awareness: Must adhere to all workplace safety protocols and procedures.
- 💰 Competitive Pay: Earn competitive compensation with regular opportunities for performance-based increases and bonuses.
- 🚀 Career Growth: Access professional development and advancement opportunities to grow with us.
- 🩺 Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day.
- 🌴 Time to Recharge: Start accruing paid time off immediately—because work-life balance matters.
- 💼 401(k) with Company Match: We’ll match up to 4% to help you plan for your future.
- 🎓 Tuition Reimbursement: Eligible after 6 months of employment—learn, grow, and get support along the way.
- 🛒 Wayfair Employee Discount: Save big on the pieces you love—plus get 10% off at our in-store restaurant 🍽️.
- 👶 Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family.
✨ And So Much More: We’ve got more good stuff where that came from! Our full-time roles receive the full benefits package, while part-time or seasonal team members may have modified offerings. Your recruiter or in-store team can help with any questions!
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.