Perigold is looking for visionary luxury home enthusiasts to elevate our upcoming flagship store in Houston, TX. If you have a passion for creating exquisite living spaces and are eager to contribute to the future of luxury home design, we want to hear from you. Experience unparalleled growth, continuous learning, and the opportunity to collaborate with a talented team in an inspiring environment. Take your design career to new heights with us!

What you’ll do:

• Provide an authentic, friendly customer experience that exemplifies our Perigold commitment to relentless customer focus.
• Collaborate with the Store Manager to establish and communicate all critical metrics and expectations within the store.
• Oversees store facility and customer service experience elements, including visual merchandising, greeters, community liaison (and events), and customer service agents. 
• Maintains a high bar for luxury experience and service excellence in the store environment at all times, and establishes this culture with direct team and broader store team.
• Lead and ensure the execution of visual merchandising tasks such as maintaining store’s visual standards, floorsets, window changes, signage placement, lighting installations, wallpapering, etc, as needed In collaboration with corporate field enablement lead, develops and executes training curriculum and schedule to support objectives of customer experience team. 
• Maintains close communication and collaboration with Corporate visual merchandising and physical retail marketing leads as well as, Customer Service SWAT team, to ensure alignment with standards and troubleshoot issues. 
• Analyze store results through data, reporting tools; translates data into overall team results by coaching for improvement in overall KPIs and goals.
• Partners with store leads including Logistics and Sales leads to ensure alignment with greater business requirements and expectations.
• Support the Store Manager and team with stockroom organization and supply levels to maximize efficiency, safety and productivity to support sales floor replenishment and omni channel fulfillment.
• Collaborate with Store Manager and Home Office teams during new season planning and execution
• Key holder / performs Manager On Duty responsibilities
• Communicate regularly with the overall team on key aspects needed in their roles to help drive team engagement, sales, exceptional customer service. 
• Bring a willingness to share innovative ideas and solutions to continuously improve team operations.

What you’ll need:

• 3+ years of leadership experience involving motivating a team to achieve sales goals
• Demonstrated ability to thrive in a fast-paced, startup environment Luxury retail or hospitality knowledge and experience a plus 
• Experience establishing and maintaining a client base 
• Client centric mindset and strong business acumen
• Interior design, furniture or home goods experience required
• Exceptional analytical, problem-solving, and decision-making skills
• Proven ability to motivate, influence and inspire your teams
• Track record of thriving in a fast paced and changing environment
• Ability to work a flexible schedule to include morning, afternoon and evening availability any day of the week

• While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear. The employee frequently is required to handle, or feel and reach with hands and arms. The employee is occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl. The employee must regularly, frequently or occasionally lift and/or move up to 50 lbs
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Compensation & Benefits:

• Compensation starting at $56,222/yr, which increases based on your relevant experience + substantial quarterly bonuses
• Medical benefits, financial benefits, and a generous employee discount effective on day one of employment

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.