Assistant Vendor Manager

At Deliveroo Hop, we’re building a global grocery retailer from the ground up. We launched Deliveroo Hop in September 2021 as Deliveroo’s speedy grocery delivery service and have partnered with some of the world’s leading grocers so you can get the freshest, tastiest food and all of your must-haves right to your front door in as little as 20 minutes. We are live in the UK, UAE, Hong Kong and Italy and have big ambitions to deliver the best on-demand grocery proposition in the world. We’re looking for people with exceptional drive and entrepreneurial spirit to join the team at Deliveroo Hop and help us build the leading speedy grocery delivery service. This is an exciting time to join the Deliveroo Hop team within the broader Deliveroo organisation - we’re only just getting started!

The Role

Based in our London HQ office on a hybrid basis, our Assistant Vendor Manager at Deliveroo will play a crucial role in managing and developing relationships with our vendor partners. Reporting directly to the Head of Vendor Management, you will work closely with the Vendor Managers to ensure the smooth operation of our vendor network, with operational success, menu management, merchandising and in-app fidelity as your top priorities. The role will also offer the opportunity to work on longer-term strategic initiatives within the wider HOP team, with opportunities to interact with multiple stakeholders and teams. 

What you’ll be doing

• Manage the Hop menu including imagery, product descriptions and uploads
• Support the resolution of menu issues, working closely with the Product team
• Manage the in-menu merchandising of Hop products to drive sales and business growth
• Support the Vendor Managers on product selection, pricing and promotional selection
• Support with data analysis on product performance including building dashboards
• Support the Vendor Managers to develop new commercial partnerships 
• Working with Advertising to implement in-app campaigns and sampling initiatives
• Help with new vendor set-up and processing. 

Requirements

• Bachelor's degree in Business Administration, or a related field.
• 1-3 years experience in vendor management, account management, exec work or a similar role within the food delivery or hospitality industry is preferred.
• Analytical mindset with the ability to interpret data and make strategic recommendations. 

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. . We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

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