Talent is our most important competitive advantage at Wayfair and investing in a global workforce is a critical part of this strategy. The Global Mobility & Immigration (GM&I) team at Wayfair partners with internal and external stakeholders to create a best in class mobility experience for our international population. As an Associate you will collaborate with your team and the broader Talent team to ensure the needs of our employees and the business are met. To guarantee our GM&I processes are integrated and supported in the Wayfair service environment, you will work in close partnership with numerous internal stakeholders and multiple external vendors. Please note this is a Boston based opportunity with a 4 day in office expectation.

Oversight and direction from the team manager will be provided to develop your ability to collaborate with stakeholders within several teams including Talent, Finance and Legal.

What You’ll Do:

• Assist with daily operations of the GM&I programs, including global transfers, assignments, and relocation. This entails responding to case inquiries and coordinating efforts for pertinent stakeholders.
• Support global immigration extensions and amendments by reviewing forms, creating monthly reports, and reviewing petitions.

• Coordinate efforts related to the US Green Card program.

• Attend weekly operating calls with our immigration and relocation vendors to ensure we are up to date with any case delays.
• Update internal intranet sites to ensure guidelines and information is relevant.
• Work closely with vendors and other suppliers to ensure appropriate service levels are met in support of program goals.  
• Support new implementations and projects.
• Support new and existing technology platforms in the preparation of relocation packages.

What You’ll Need:

• 2-3 years supporting mobility and immigration programs is preferred.
• Bachelor’s Degree is required.
• A customer service mentality to support an international population across multiple communication channels.
• Comfortable adapting to change in a fast-paced, dynamic and ambiguous environment.
• Ability to use independent judgment, problem-solve, be creative and committed to results.
• Able to maximize time in order to effectively manage a heavy caseload.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.