Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way — but there’s still an exciting journey ahead. Join us at the heart of trust.

As an Associate Sales Engineer, you will play a crucial role in driving sales success within the Enterprise segment by providing technical expertise, solutions architecture and support throughout the sales process. You will be responsible for understanding the client’s technical architecture throughout the lifecycle. This is an instrumental role in improving customer experience and facilitating successful adoption when supporting Enterprise clients.

What you'll be doing:

• Collaborate closely with the Enterprise unit to understand client requirements and their requirements
• Liaise with clients to do technical discoveries and assess their needs
• Design and architect comprehensive solutions that address the customer needs and align with their technical infrastructure
• Address technical questions, concerns, and objections raised by customers during meetings, providing clear and concise explanations and solutions
• Plan and implement on validating our solutions fit and functionalities with the clients technical infrastructure
• Partner with the Enterprise unit to support delivering on strategic deals 
• Translate the proposed technical solutions into clear value proposition to customers
• Leverage the technical expertise to support the Enterprise unit in identifying and pursuing new opportunities

Who you are:

• Proven experience in Sales Engineering or similar role
• Solid technical background with fair understanding of software development and web technologies
• A understanding of HTML/CSS Skilled in Javascript, Python or other scripting languages
• Comfortable learning new technology/systems quickly and efficiently 
• Advanced written and verbal communication skills
• Proven stakeholder management skills with the ability to bridge the gaps between technical capabilities with customer requirements
• Adept of delivering best customer service in a fast-paced environment.
• Deep passion and understanding for processes & systems and proactive in seeking opportunities to learn and improve existing ones

What's in it for you:

• Flexible working (2 days a week from our Central London office and the opportunity to work from home)
• Attractive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!

#LI-Hybrid #LI-RS1

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 57 million monthly active users across the globe, with 117 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.  

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. 

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. 

Join us at the heart of trust.