As a Billing Coordinator, you support the Financial Analyst Team to manage and oversee the billing processes. Your primary duties include preparing and issuing invoices, tracking and recording payments, resolving billing disputes, generating financial reports, and ensuring compliance with company and client policies. You’re eager to put your outgoing personality to the test by gaining experience in effective team communication. And you’ll grow in your role with key guidance and mentorship from Finance Director(s). 

All applications are reviewed and interviewed on a rolling basis. 

The Trailhead program is the start of your epic journey at Critical Mass. During your initial 12-weeks, you will embark on a custom-built learning journey to understand what we do, who we are, and how we make award-winning work with our clients. Our goal is to integrate you into the amazing work we do here at Critical Mass, and support you as part of the team to grow your career with us!  You Will: 

• Create invoices for clients including pre-bills, internal drawdowns and pulling necessary back-up.
• Reconcile time system against client invoices created.
• Manage reimbursable tracker, create reimbursable invoices and consolidate reimbursable back-up. 
• Maintain time system for clients and projects including project creation and management, hour movements, billing rates and titles 
• Run and follow up on missing time reports.
• Assist with processing Accounts Payable bills, includes issuing POs for vendors and matching the vendor invoices to correct POs, securing approvals and entering in accounting system.
• Review and process employee expense reports in Concur.
• Adhere to accounts payable standards and policies.
• Reconcile and process the corporate credit card, travel credit card, and petty cash.
• Perform general office duties including: maintain the AP mailbox, photocopying of bills, invoices, and other supporting backup documentation.
• Ad-hoc reporting as required.

You Have: 

• Proficiency with MS Office suite of products: Excel, Word and Outlook.
• Exceptional attention to detail 
• Exposure with Microsoft Dynamics AX or equivalent financial accounting system would be an asset.
• Excellent communication skills, both written and verbal.
• Self-motivated and able to work with limited supervision.
• A passion for people and working in teams and independently.

Nice-to-Haves: (Optional) 

• Demonstrable experience working as part of a team with different subject matter experts coming together to solve a common problem.

 What We Offer 

• Global maternity and parental leave 
• Competitive benefits packages 
• Vacation, compassionate leave, wellness days, and flex days 
• Six free therapy sessions through Therify  
• Access to online services for families and new parents  
• Hybrid work options* 
• Extensive winter holiday office closures
• Summer Fridays (off at 3:00 PM local time every Friday)
• Diversity and Inclusion Board with 12 affinity groups
• Funding towards internal learning and development
• Enterprise-wide employee discounts  

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 4 days a week. The ask stems from our want to: 

Strengthen opportunity for continuous learningImprove collaboration and team relationships Increase employee engagementThis hybrid model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly. 

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx