Role OVO-View

Team: Policy and Regulation

Salary banding:  £48,440 - £60,000

Experience: Mid-level/Expert 

Working pattern: Full-Time

Reporting to: Senior Compliance Manager

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Dynamic, Strategic & Collaborative

Top 3 qualities for this role: Resilient, Detail-oriented, Proactive

In the words of the team, you should leave your current role for this one because….

“Much like OVO itself we believe things can be done differently – and better. We believe there’s more to life than “ticking-the-box” and being called only when something goes wrong. This is your chance to be part of a strategically important function and drive positive change for our customers!”

Where you’ll work:

At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility.

All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

We’re hiring world-changers. Our team, dedicated to steering OVO’s strategic compliance initiatives, is integral to achieving our overarching goal of net zero carbon living. With a clear focus on regulatory excellence and sustainable practices, we play a crucial role in shaping the policies that drive our Plan Zero ambitions. Join us in making a definitive impact on the future of energy.

This role in a nutshell:

The Compliance Manager will be responsible for the day-to-day running of OVO’s second line compliance function. This includes business-wide training, improving the first line of defense, managing compliance systems, reporting on performance, providing key business updates through structured internal meetings, and working with the team to ensure the business is well informed with clear and accurate compliance advice.

Your key outcomes will be:

• Enhanced Compliance Training and Awareness: Successfully develop and deliver training programs that improve and maintain staff awareness and understanding of energy compliance requirements, resulting in a well-informed workforce and compliant business policies and processes.
• Optimised Compliance Systems and Processes: Efficiently manage and enhance OVO’s compliance systems, ensuring streamlined compliance monitoring, issue tracking and reporting, driving improved operational efficiency and accuracy.
• Improved First Line of Defense: Improve and refine first line of defense mechanisms across the business, leading to a stronger and more proactive compliance culture, reducing the risk of non-compliance incidents.
• Accurate and Insightful Reporting: Produce timely and accurate compliance performance reports that provide valuable insights and actionable recommendations to senior management, facilitating informed decision-making and continuous improvement.

Systems: JIRA

You’ll be a successful Compliance Manager here at OVO if you…

• Have a strong knowledge and understanding of retail energy supplier obligations, including Standard Licence Conditions and relevant legislation 
• Are capable of motivating, guiding, and developing a team of compliance analysts to meet strategic goals and navigate complex regulatory landscapes
• Can develop and maintain strategic partnerships across various levels of the organisation and with external regulators, enhancing OVO’s regulatory position and reputation
• Are able to interpret and implement detailed regulatory requirements effectively across the business, ensuring well-informed awareness and compliance with all relevant standards and regulations
• Thrive in a fast-paced and evolving industry, demonstrating the ability to ensure compliance amidst changing regulations and business needs
• Possess excellent communication skills, both written and verbal, with the ability to articulate complex information clearly and persuasively to a variety of audiences
• Are capable of seeing the bigger picture and aligning compliance practices with broader corporate goals and missions, contributing to the overall success of OVO’s Plan Zero ambitions

Let’s talk about what’s in it for you

We’ll pay you between £48,440 and £60,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays). For your healthWith benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and moreFor your wellbeingWith gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donationsFor your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargersFor your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you! If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..