The Content Author (CA) is responsible for creating, editing and tracking down the content within a CMS environment, which also implies interacting with majority of stakeholders in a project. As a CMS project owner, CAs strive to deliver excellent results to benefit both the project and the team. A CA works with web applications and a variety of front-end technologies including HTML, CSS, JS and is comfortable with content management systems platforms.

You will: 

• Create or update content in the CMS (AEM, Sitecore, TeamSite) on basic HTML, CSS and JS to ensure the pages accurately reflect the client requirements.
• Works closely with Creative, Business, Technology and QA teams to ensure quality and punctual web development. 
• Implements technical solutions following the Capability’s best practices.
• Debugs or troubleshoots simple issues in existing web applications.
• Provide feedback on policies and procedures when an opportunity for improvement exists. 

You have: 

• BS in Computer Science or related technical discipline or equivalent practical experience. 
• Project Management experience and interest. 
• English Proficiency (B2+/C1 reading, writing, and conversation).
• At least 2+ years of experience working with content management systems (Wordpress, AEM, Sitecore, TeamSite).
• Knowledge of Cross-browser and Responsive development
• Familiar with basic front-end technologies such as HTML, CSS and JS.
• Experience manipulating and administering website content.
• Familiar with JIRA or similar issue tracking tool.
• Knowledge in Agile methodologies is a plus.
• Familiarity with data transfer formats popular in web applications (eg. JSON, XML).
• Knowledge and notions of HTML Semantic Elements and ADA would be a plus.
• Experience and/or knowledge of GraphQL would be a plus. 

What We Offer

• Maternity and parental leave extra days
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• End-of-year closure days (not deducted from vacation balance)
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts
• And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx