Content Success Analyst Spain (They/She/He)

Vollzeit
Madrid, Spain
vor 1 Tag

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

💪 Our career development philosophy. 

🤝 Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

We are looking for a highly organized and process-driven Content Analyst to join our Content team. This role is the engine that powers our platform, responsible for efficiently and accurately building the stores of our partners in the Glovo app. Your primary mission will be to master the onboarding process, manage large-scale content updates, and constantly seek ways to make our operations faster, smarter, and more scalable.This is not a creative marketing role; it is an operational powerhouse position for someone who loves structure, excels at managing high volumes of tasks, and gets satisfaction from flawless execution.

THE JOURNEY

  • Execute the end-to-end content onboarding process for new partners, ensuring their stores are created accurately and launched on time.
  • Manage a high volume of content updates for diverse projects, from simple menu changes to complete catalog restructures.
  • Identify bottlenecks and inefficiencies in our current workflows and actively propose data-driven solutions to improve them.
  • Collaborate closely with Sales, Partner Support, and other teams to ensure a smooth and seamless onboarding experience for our partners.
  • Ensure all content meets Glovo's quality standards and guidelines, maintaining a high-quality user experience across the platform.
  • Maintain and update our internal process documentation to ensure consistency and help scale our operations.

WHAT YOU WILL BRING TO THE RIDE

  • 1-2 years of experience in an operational, content management, project management, or data entry role where efficiency and accuracy were key.
  • A strong process-oriented mindset with a natural talent for breaking down complex problems into manageable steps.
  • Exceptional attention to detail and a commitment to getting it right the first time.
  • The ability to manage high volumes of repetitive tasks while maintaining high-quality standards.
  • Excellent organizational and prioritization skills, with a proven ability to manage multiple deadlines.
  • Professional fluency in Spanish is a must for this role.
  • Proficiency with spreadsheets (Excel / Google Sheets) is essential.
Nice-to-haves:
  • Experience with a CRM (like Salesforce) or a Content Management System (CMS).
  • Basic knowledge of SQL for data analysis.
  • Fluency in English or another European language.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

  • 🌟 An enticing equity plan that lets you own a piece of the action.
  • 💪 Top-notch private health insurance to keep you at your peak.
  • 🍔 Monthly Glovo credit to satisfy your cravings!
  • 💳 Discounts on transportation, food, and even kindergarten expenses.
  • 🏊 Discounted gym memberships to keep you energized.
  • 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
  • 👪 Enhanced parental leave, and office-based nursery.
  • 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!