We are seeking an experienced Operations Team Lead to oversee our operations team and ensure the seamless execution of day-to-day activities. The ideal candidate will be detail-oriented, possess strong leadership skills, and have a proven ability to drive team performance while maintaining effective communication among stakeholders.

• Establish and communicate clear operational standards and performance metrics.
• Monitor adherence to SLAs and implement continuous improvement initiatives.
• Create, update, and maintain comprehensive documentation relevant to operations.
• Develop a Frequently Asked Questions (FAQ) document to address common queries and streamline communication.
• Act as a liaison between data teams and other stakeholders to ensure effective collaboration and information flow.
• Organize regular meetings to discuss progress, challenges, and updates on ongoing projects.
• Foster a culture of learning and professional development within the team.
• Conduct performance reviews and provide constructive feedback to support individual skill development.
• Oversee the task backlog, ensuring that it remains prioritized and manageable.
• Coordinate task assignments and monitor progress, ensuring timely completion of projects.
• Execute limited DO engineer responsibilities as needed, providing hands-on support where necessary.
• Collaborate with technical teams to solve operational challenges and improve processes.

• BA in Computer science
• Preferably 2 years experience in a similar role.
• Proficiency in SQL for querying and managing datasets.
• Experience with scripting languages to automate and streamline tasks.
• Familiarity with monitoring tools and incident resolution methodologies.
• Reliability and strong accountability in managing data operations and supporting team objectives.
• A proactive approach to problem-solving with a strong attention to detail.
• Committed to maintaining high standards of data quality and integrity.

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

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If you are interested to learn more, please apply with your CV in English.

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