Strength in Trust 

OneTrust unlocks the full potential of data and AI, securely and responsibly. Our platform enforces the secure handling of company data, empowering organizations to drive innovation responsibly while mitigating risks. With a comprehensive suite of solutions spanning data and AI security, privacy, governance, risk, ethics, and compliance, OneTrust enables seamless collaboration between data teams and risk teams to enable rapid and trusted innovation. Recognized as the market leader in trust, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.

The Challenge

As a Deal Desk Analyst, you'll tackle the complexities of structuring contracts and managing post-sales changes to optimize outcomes for OneTrust and our customers. Your challenge lies in navigating diverse requests while maintaining compliance and ensuring a smooth deal process.

Your Mission

• Collaborate closely with the Go-To-Market (GTM) function and cross-functional teams to structure and configure contracts for optimal outcomes, balancing customer requirements with internal policies and business objectives.
• Manage post-sales contractual changes, including amendments, restructures, and re-bills, ensuring timely and accurate processing to meet customer needs and business requirements.
• Provide day-to-day support to Sales, Legal, Finance, and RevRec teams, addressing inquiries, resolving issues, and facilitating smooth contract execution.
• Leverage your expertise in Salesforce or other CRM systems to provide user support and maintain data integrity, ensuring accurate and reliable contract management.
• Continuously identify opportunities for process improvements and provide insights to enhance the Quote-to-Bill workflow and business rules.

You Are

An experienced professional with a background in Deal Desk, or Order Management, ideally within the SaaS or technology industry. You possess strong analytical skills, attention to detail, and the ability to collaborate effectively across teams to achieve common goals. You thrive in a fast-paced environment and are committed to delivering high-quality service to both internal and external stakeholders. Ideally, you have a solid understanding of structuring deals within a SaaS company, ensuring optimal outcomes for both the organization and its customers.

•  Bachelor’s degree in Finance, Business Administration, or Accounting
• 3 + years of experience in Deal Desk or Order Management role
• Knowledge of Order Management processes and best practices
• Experience with Salesforce Configure, Price, Quote (CPQ)
• Experience setting up standard and some non-standard quoting scenarios
• Ability to understand contracts and T&Cs
• Can explain revenue metrics such as ARR
• Excellent communication skills
• Strong business acumen with excellent communication skills
• Supported transformative Quote to Cash initiatives
• Can build reports and Dashboards in Salesforce
• Understanding of CLM Solutions (e.g. Ironclad)
• Experience maintaining a repository of Quote to Bill business rules and process flows
• DocuSign experience

For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.

Salary Range$67,500—$101,250 USDWhere we Work

OneTrust embraces a hybrid working model. Our Working@ OneTrust initiative is our way of clarifying where we hire, how we work together, and where we’re located in that hybrid model.  

The underlying “why” for Working@ is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins toFinish Stronger.  

We are committed to a flexible approach informed by a set of guiding principles. You’ll see that reflected in our worker designations: “Office-flex” and “Location-flex”.

• Office-flex: Like a traditional hybrid model, OneTrust “Office-flex” employees may be asked to work in an office periodically if they are within a commutable distance to a OneTrust office. This includes coming into the office for our Company Kickoff, Company All Hands, and other larger company events. Beyond that, we give our leaders and teams the flexibility to set additional guidelines based on the nature of your role.  
• Location-flex: Similar to other companies’ remote policies, for OneTrust “Location-flex" roles, you will primarily work from your home office location. However, you may be required to travel to our OneTrust offices or customer sites periodically based on the nature of your role.

Each role may have specific requirements, so we encourage you to verify the location of the role with your recruiter during your first interview.

Benefits

As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

Resources  

Check out the following to learn more about OneTrust and its people: 

• OneTrust Careers on YouTube
• @LifeatOneTrust on Instagram

Your Data

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.

*Scam Disclaimer* OneTrust is aware of a scam requesting interview availability and sending job offers from illegitimate email addresses. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address.

Our Commitment to You 

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career 

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.