We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

We are seeking a Director of Channel Program Operations to lead the planning, operational execution, and management of our global partner programs and  incentives. This leadership role will be responsible for the day-to-day operational excellence across programs and incentives and will also drive strategic operational programs and incentives to maximize their impact. The successful candidate may also take on additional strategic responsibilities within channel operations as the organization evolves.

The ideal candidate will be an experienced leader with a passion for building and managing high-performing teams. You'll need exceptional analytical capabilities, a deep understanding of channel partner programs, incentive design methodologies, operations, and have a proven track record of leading cross-functional initiatives. This role requires the ability to engage with senior finance leaders on critical topics like contra revenue, possess a track record of running global incentives compliantly and the foresight to develop and implement business metrics that effectively measure the success of our partner programs as well as a deep understanding of the importance of partner experience. The ideal candidate understands the end to end process of how to operationalize a partner incentive end to end (including: from modeling, calculating  accruing, documenting, auditing, reporting, paying, etc.)  

SHOULD YOU ACCEPT THIS CHALLENGE...

Key Responsibilities:

Strategic Leadership and Team Management:

• Lead, mentor, and develop a global team of channel program & incentive operation professionals, fostering a culture of accountability, continuous improvement, and collaboration.
• Define and implement the operational vision for running and transforming channel programs & incentives, ensuring alignment with business stakeholders and overall sales goals.
• Drive improvements in cross functional collaboration for standing up partner programs and incentives starting with documentation of the end to end program and incentive processes and cross functional teams involved and their focus. 
• Serve as a subject matter expert for senior leadership and cross-functional teams on operationalizing, running and optimizing partner programs (budget planning, tools, policy, running, reporting) as well as contribute to program & incentive design and strategy.

Financial and Business Acumen:

• Engage with finance leaders to discuss and manage financial aspects of incentive programs, including contra revenue, accruals, budgeting (across Opex/Capex), and financial modeling (across hardware, software and subscription offers).
• Develop and implement robust business metrics to track the impact and return on investment (ROI) of partner programs, creating a clear line of sight from incentive spend to business outcomes.
• Translate complex data into actionable insights for leadership, influencing decisions on program design and resource allocation.

Operational Excellence and Program Management:

• Oversee the end-to-end administration of all partner incentives, ensuring accuracy, timeliness, and compliance with established policies and governance standards.
• Direct the collection and analysis of data from systems such as Salesforce, Google Sheets, Excel, and Tableau to inform rebate calculations and program performance.
• Drive process and system improvements to enhance the efficiency, scalability, and audit readiness of incentive operations.
• Serve as the primary point of contact for all escalations related to incentive inquiries, eligibility criteria, and payment timelines.

Cross-Functional Collaboration and Stakeholder Engagement:

• Partner with finance, other operations, partner programs team, partner experience team, and sales teams to ensure seamless program execution and accurate incentive payments.
• Provide strategic insights and guidance to stakeholders, fostering alignment and collaboration across departments.
• Lead and mentor cross-functional teams on the nuances of the incentive portfolio and the considerations in program administration and execution.

Required Skills and Experience:

• Demonstrated experience in a leadership role, with a proven ability to manage, mentor, and develop a team.
• Exceptional analytical and financial skills with the ability to create financial models and discuss topics like contra revenue, Opex, and Capex with finance leaders.
• Proven ability to define, implement, and track business metrics for program effectiveness, translating data into strategic recommendations.
• Expertise in channel program and incentives design and operations, with a strong understanding of both hardware and software subscription models.
• Hands-on experience with systems like Salesforce, Excel/Google Sheets, and Tableau for data analysis and reporting.
• Strong cross-functional leadership with the ability to influence and drive decisions across multiple teams.

This role is a unique opportunity to lead and transform the operationalization of global partner programs and incentives. If you are a results-driven leader with a blend of strategic vision, financial acumen, and operational expertise, we encourage you to apply and help drive transformative success for our team and partners.

Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. 

This role may be eligible for incentive pay and/or equity. 

There is no application deadline and we accept applications on an ongoing basis until the job is filled.

WHAT YOU CAN EXPECT FROM US:

• Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.
• Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®!
• Pure Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.

OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:

We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.