BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? 

The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions. 

Pure is blazing trails and setting records:

• For ten straight years, Gartner has named Pure a leader in the Magic Quadrant 
• Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
• Industry analysts and press applaud Pure’s leadership across these dimensions
• And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

The position is for an Endpoint Specialist within the Endpoint team at Pure Storage. This team is tasked with the management, support, and enhancement of the end-user experience across all endpoints, including Macs, Windows, and Linux systems. The ideal candidate for this role is expected to quickly familiarize themselves with the Endpoint environment and contribute effectively in a short period. This position reports directly to the IT Endpoint Manager.

SHOULD YOU ACCEPT THIS CHALLENGE...

Endpoint Management: Oversee the deployment, configuration, and maintenance of endpoint devices, including desktops, virtual desktop, laptops, and mobile devices. 

EndPoint Security: Implement and enforce security policies and procedures to protect endpoint devices from threats such as malware, viruses, and unauthorized access.

Application  Management: Manage software installations, updates, and patches on endpoint devices to ensure they are running the latest and most secure versions.

Troubleshooting: Diagnose and resolve technical issues related to endpoint devices, providing timely support to end-users.

Monitoring and Reporting: Continuously monitor endpoint performance and security, generating reports and metrics to track the health and status of endpoint devices.

Compliance: Ensure endpoint devices comply with industry standards, regulatory requirements, and company policies.

Collaboration: Work closely with other IT teams, including network, security, and helpdesk, to ensure seamless integration and support for endpoint devices.

Documentation: Maintain accurate documentation of endpoint configurations, procedures, and troubleshooting guides.

Training: Provide training and support to end-users on the proper use and maintenance of endpoint devices.

Qualifications:

Education: Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience).

Experience: Proven experience in endpoint management, IT support, or a similar role 

Technical Skills: Proficiency in endpoint management tools (e.g Microsoft Endpoint Manager, SCCM, JAMF or Vmware WorkSpace 1), operating systems (Windows, macOS, Linux), and mobile device management (MDM) solutions.

Security Knowledge: Strong understanding of endpoint security best practices and technologies.

Problem-Solving: Excellent analytical and troubleshooting skills with a proactive approach to resolving issues.

Communication: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.

Team Player: Ability to work effectively in a team environment and collaborate with cross-functional teams.

Certifications: Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator, Apple Certified Support Professional) are a plus.

Key Skills :

• Manage and support ~7k Endpoints across platforms e.g Macs,Windows & Linux
• Patching  of ~7k endpoints on monthly cadence across Endpoints  platforms e.g Macs,Windows & Linux
• Setup Build script and automation using Powershell,Shell scripting ,python etc 
• Mass rollout of application across Endpoints  platforms e.g Macs,Windows & Linux
• Collaborating and contributing  with SecOps on Endpoint security control and compliance
• Amazon Workspace VDIs(~400) Endpoint management
• Major Operating systems  versions rollout for Macs & Windows Endpoints.
• Setup support documentation and conduct  training for support teams across globally distributed teams
• API integration with various Endpoint support tools(Good to have)
• Managing and supporting Endpoint digital certificates. 
• Collaborating with various cross functional teams  on initiatives.
• To be able to collaborate  with Global team(based out of USA) outside of their normal work hours 
• Setup/Create  custom reporting based on business requirements
• Document the Endpoint  Architecture &  create the SOPs

WHAT YOU’LL NEED TO BRING TO THIS ROLE...

• 6+ Years of experience  in Administration and maintenance of EndPoint tooling(Vmware Workspace 1,JAMF & Amazon Workspaces VDIs)
• 5+ Years in Expertise Managing Endpoints(Windows,Linux) and Mobile devices(iOS & Android) using 3+ Vmware Workspace 1
• 3+ Years Hands on experience managing Win10 & Win 11 feature updates
• 3+ Years in AWS WorkSpace1 VDI workstation management
• 3+ Years of experience Linux Ubuntu(workstation class) management
• 5+ Years Hands on experience with Zero touch deployment for both Mac/Windows
• 5+ Years in Writing knowledge base articles for various support teams
• Proficient in documenting project work and keeping it up-to-date
• 5+ Years in Executing mass rollouts on endpoints (Windows, Macs, and Linux)
• Training support teams on ongoing projects
• Proficient in utilizing PowerShell, Shell Script, or Python for automating build or manual processes
• 10+ Years in Background in End User Compute space
• Expertise in managing Macs through JAMF Pro.
• Expertise with patch management for Windows,Macs & Linux Endpoints with Vmware WorkSpace 1 & JAMF Pro
• Creating Standard Operating Procedures and Architectural Documentation
• Tailored audit and reporting configuration in Vmware Workspace 1 Intelligence as required
• BYOD management using Vmware Workspace 1
• Skilled in the integration of Splunk with JAMF and Workspace ONE (WS1), with the capability to modify existing reports and develop new ones as necessary

You will be based in Bangalore, India. As this is an office-centric role, you are expected to be present in the office for 3 days a week. As outlined in Pure's Hybrid Work Policy, there will be variations over periods of time, depending on business need.

Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. 

This role may be eligible for incentive pay and/or equity. 

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events - check out purebenefits.com for more information. 

There is no application deadline and we accept applications on an ongoing basis until the job is filled.

BE YOU—CORPORATE CLONES NEED NOT APPLY.

Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

PURE IS COMMITTED TO EQUALITY.

Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

If you need assistance or an accommodation due to a disability, you may contact us at TA-Ops@purestorage.com.

APPLICANT & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE.

If you're wondering how or why Pure collects or uses information you provide, we invite you to check out our Applicant & Candidate Personal Information Protection Notice.

DEEMED EXPORT LICENSE NOTICE.

Some positions may require a deemed export license for compliance with applicable laws and regulations. Please note: Pure does not currently sponsor deemed export license applications so we are unable to proceed with applicants requiring stated sponsorship.