About the team:

At SumUp, we are building innovative solutions to support small merchants in starting, running, and scaling their businesses. We offer a diverse range of products that integrate seamlessly into our users' lives by pushing the boundaries of financial technology. From concept to deployment, you will play a key role in shaping the future of our products.

We are the risk-taking squad, safeguarding our platform and customers by anticipating, preventing, and mitigating fraud and AML threats across the entire merchant journey.

You will lead a squad of engineers building and supporting SumUp Risk & Compliance Merchant Protect services. Scale, throughput, and high availability are key considerations for the software we build. We aim to create global and reusable services that can be easily extended and adopted in new markets.

You will work with the Product Manager to define objectives and key results (OKRs), lead the squad’s technical delivery, get hands-on with technical designs and code reviews, provide people management to the engineers, and ensure the squad’s operational excellence practices deliver an excellent merchant experience. Our technology stack is modern, cloud-native (AWS), and microservice-based (Docker, K8s), written in Go.

You will have the opportunity to work as part of a global team, as SumUp has offices and engineers in various locations across Europe and Latin America.

What you’ll do:

• Lead a squad of engineers to develop and support SumUp Risk & Compliance Merchant Protect services, ensuring scalability, throughput, and high availability.
• Define OKRs with the Product Manager, leading technical delivery, participating in technical designs, and conducting code reviews.
• Mentor and manage engineers, fostering a collaborative and innovative team environment while maintaining high standards of performance and reliability.
• Influence software architecture within the team and help coordinate dependencies with other teams. Advocate for the company’s strategic vision on the wider platform.
• Embrace and promote a hands-on culture, underpinned by high levels of observability and a “build-it support-it” mindset.
• Use regular 1:1s to manage performance and guide your team through their career development and best use of their personal and development skills.
• Engage and improve our engineering culture by leading team strengthening activities, such as offsites, hackathons, cross-team projects, and knowledge sharing sessions.
• Ensure the squad's operational excellence practices contribute to an exceptional merchant experience.
• Collaborate globally with offices and engineers across Europe and Latin America, building strong relationships with stakeholders and technical leaders within the Risk and Compliance tribe.
• Contribute to the Risk & Compliance tribe steering group, working with senior engineering leaders to shape and deliver the tribe’s vision.

You’ll be a great fit for this role if you have:

• Minimum of 2 years leading a team of 4-7 engineers/data scientists as an Engineering Manager (ideally 3+ years of experience).
• Experience to collaboratively work with the product manager to make the right trade-offs and plan quarterly/yearly goals of the squad 
• Excellent stakeholder management experience in the wider business and with technical leaders (Staff Engineers , other EMs, VP Engineering) 
• A solid track record in designing, implementing, monitoring, and scaling web apps and APIs, preferably using Go.
• Experience leading cross-functional teams of diverse engineers.
• Experience with a modern, cloud-native backend language (AWS), deployed with container orchestration.
• Strong knowledge of databases and distributed systems (relational databases).
• A strong technical background, enabling effective discussion of technical concepts, architectures, and trade-offs with engineering teams.
• The ability to conduct deep dives with an analytical and metrics-driven mindset.

Why you should join SumUp:

🌍 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup.

🌈 Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

📚 A dedicated annual L&D budget of €2,000 for attending conferences and/or advancing your career through further education.

🚀 Enrolment onto our VSOP program: You will own a stake in SumUp’s future success

💶 A corporate pension scheme where we match up to 20% of your contributions

🔄 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp.

🔗 Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team.

🚵🏾‍♂️ Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, relocation assistance, subsidised office lunches.

About us:

SumUp is a leading financial technology company, founded in 2012 with the goal of empowering small businesses around the globe. We’re the financial partner of choice for more than 4 million merchants in over 35 markets. We collectively build, plan and fine-tune the technology that drives SumUp and empowers small businesses around the world.

We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realise their dreams. Small business owners are at the heart of all we do, so we're creating powerful, easy-to-use financial solutions to help them run their business. With a founders mentality and a 'team-first attitude' our diverse teams across Europe, South America, and the United States work together to ensure that small business owners can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by Company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.