Executive IT Support Engineer
Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. We develop and publish products principally through Rockstar Games, 2K, and Zynga. Our strategy is to create hit entertainment experiences, delivered on every platform relevant to our audience through a variety of sound business models. Our pillars - creativity, innovation, and efficiency - guide us as we strive to create the highest quality, most captivating experiences for our consumers. The Company’s common stock is publicly traded on NASDAQ under the symbol TTWO. For more corporate and product information please visit our website at http://www.take2games.com.
While our offices (physical and virtual) are casual and inviting, we are deeply committed to our core tenets of creativity, innovation and efficiency, and individual and team development opportunities. Our industry and business are continually evolving and fast-paced, providing numerous opportunities to learn and hone your skills. We work hard, but we also like to have fun, and believe that we provide a great place to come to work each day to pursue your passions.
The Challenge:We are seeking a highly skilled and polished Executive IT Support Engineer to provide direct, white-glove technical support to our executive leadership team. This individual must be as comfortable managing critical, high-stakes support situations as they are scripting advanced solutions or solve complex infrastructure issues.
The ideal candidate thrives in fast-paced environments, maintains calm under pressure, and can translate deep technical knowledge into seamless executive experiences. We entrust you with ensuring that C-suite leaders stay securely connected and fully operational—no matter the environment, platform, or challenge.
What You’ll Take On: Executive-Facing Technical Support- Deliver elite, responsive, and personalized support to executives across devices, applications, and remote or in-office locations.
- Act as a trusted technology advisor to senior leadership, ensuring minimal disruption and proactive issue prevention.
- Set up and maintain executive computing environments (Mac/Windows/Linux), ensuring secure and efficient performance.
- Lead diagnostics and resolution for high-impact incidents across hardware, software, network, and platforms.
- Address sophisticated technical issues, advancing only when necessary, and providing quick resolution with clear communication.
- Provide post-incident analysis, trends, and recommendations to prevent recurrence.
- Support network access, VPN, wireless, and remote connectivity for C-suite offices and offsite engagements.
- Collaborate with infrastructure teams on configurations, server access, and system dependencies impacting executive workflows.
- Ensure secure access to internal and cloud-based platforms while maintaining data integrity and compliance.
- Use scripting (e.g., PowerShell, Bash, Python) to automate frequent support tasks, streamline deployments, and reduce manual errors.
- Build and maintain tools or scripts to monitor performance and enhance proactive support.
- Manage mobile device setup, policy compliance, and synchronization (iOS/Android).
- Support executive video conferencing (Zoom, Teams, Webex) and in-office AV systems with a high degree of reliability and discretion.
- 5+ years in a high-level desktop support or systems engineering role, with at least 2 years supporting executive leadership.
- Expert-level solutioning across macOS, Windows, and mobile platforms.
- Strong networking knowledge: TCP/IP, VPN, DHCP, DNS, Wi-Fi, remote access tools.
- Proficiency in one or more scripting languages (e.g., PowerShell, Bash, Python).
- Familiarity with infrastructure systems: servers, authentication services (Active Directory, Okta), cloud platforms (e.g., Office 365, G Suite, AWS/Azure).
- Experience with endpoint management tools (Jamf, Intune, SCCM, etc.).
- The ideal candidate thrives in fast-paced environments, maintains calm under pressure, and can translate deep technical knowledge into seamless executive experiences. We entrust you with ensuring that C-suite leaders stay securely connected and fully operational—no matter the environment, platform, or challenge.
- Great Company Culture. Ranked as one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
- Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
- Work Hard, Play Hard. Our employees bond, blow-off steam, and flex some creative muscles – through corporate boot camp classes, company parties, game release events, monthly socials, and team challenges.
- Benefits. Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match and more!
- Perks. Fitness allowance, employee discount programs, free games & events and stocked pantries.
The pay range for this position in New York City at the start of employment is expected to be between $91,500 and $135,420 per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program. Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses.
Please be aware that Take-Two does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Take-Two also does not engage in any financial exchanges during the recruitment or onboarding process, and the Company will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing exercise. Take-Two’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a take2games.com email domain). If you need to report an issue or otherwise have questions, please contact Careers@take2games.com
As an equal opportunity employer, Take-Two Interactive Software, Inc. (“Take-Two”) is committed to fostering and celebrating the diverse thoughts, cultures, and backgrounds of its talent, partners, and communities throughout its organization. Consistent with this commitment, Take-Two does not discriminate or retaliate against any employee or job applicant because of their race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, and genetic information (including family medical history), or on the basis of any other trait protected by applicable law. If you need to report a concern or have questions regarding Take-Two’s equal opportunity commitment, please contact Careers@take2games.com