• Are you curious, excited by experimentation and always looking for a better way of doing things?
• Do you want to keep learning and developing whilst getting hands-on experience working in the embedded payments space?
• Do you want to have the opportunity to high-growth environment with a fast-paced and collaborative culture where you will work with some fantastic clients and partners?

If so, we would love to hear from you!

This is a great opportunity to support Modulr, the fastest growing payments business in the UK and Europe, in our ambition to scale effectively while maintaining robust, compliant, and efficient financial crime operations.

We are seeking a candidate based in India to align with our “Office First” strategy, while collaborating with a geographically distributed team that supports both our UK and European entities.

About us

At Modulr, our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products.  

We have created an industry-leading API platform with comprehensive online tools and access, to meet the demands of daily business payments. We have two routes to market. Our Core Business Payments product allows customers in any sector to connect to us and our expanding network of accounting and payroll platforms, including Sage, Xero, BrightPay and IRIS to automate payments. Our Vertical Solutions targets a growing range of industry verticals which directly connect their IT platforms to our APIs and webhooks. We solve complex payment problems for hundreds of clients in a range of industries, including Travel, Lending, Wage Advance, and Investment & Wealth.  

We are deeply integrated into the payment eco-system. In the UK, we are direct participants of Faster Payments and Bacs. Modulr hold settlement accounts at the Bank of England. Our payment network connectivity includes CHAPS, Open Banking, SEPA, SWIFT and account issuance in multiple currencies. We are principal issuing members of Visa and Mastercard schemes across UK and Europe.  

Our regulatory permissions and governance structure are the foundations of our business. We are regulated and supervised as an Authorised Electronic Money Institution (AEMI) in the UK by the Financial Conduct Authority and in the Netherlands by De Nederlandsche Bank.  

Modulr now has over 400 employees spread globally across offices in London, Edinburgh, Amsterdam, and Mumbai. 

Modulr values

• Building the extraordinary; going that extra mile.
• Owning the opportunity; be passionate and proud of the time you invest.
• Move at pace; reach goals faster whilst supported on your career journey.
• Achieve it together, working collaboratively and being a Modulite.

The role

The Financial Crime Operations function executes processes to mitigate risks to Modulr as they relate to Money Laundering/Terrorist Financing, Fraud, Sanctions, and other Financial Crime risks (such as Anti-bribery & Corruption).  

The Financial Crime Analyst (Fraud) will be responsible for processing inbound and outbound fraud cases end‑to‑end, ensuring accurate classification, timely execution of scheme and regulatory requirements.

As part of the role, you will help drive operational excellence by prioritising cases effectively, collaborating with colleagues, and ensuring customers and partners receive timely, accurate updates. You’ll also contribute to improving fraud controls by spotting patterns, sharing insights, and supporting enhancements to processes and systems as we transition towards investigation‑led work

Key Responsibilities:

• Process fraud cases end‑to‑end across inbound and outbound flows, ensuring accurate classification and adherence to scheme rules and internal SLAs.
• Communicate effectively with internal teams and external partners to progress cases and resolve queries promptly.
• Identify emerging trends and escalate risks that could indicate new fraud typologies or control gaps.
• Support continuous improvement by contributing to process updates and preparing for the team’s transition towards investigation‑led casework.
• Take ownership of quality control by reviewing your own cases for accuracy and completeness, addressing errors proactively, and meeting internal QC benchmarks.
• Engage with stakeholders across Operations, Compliance, and Product teams to share insights, propose enhancements, and collaborate on improving fraud controls and processes.

About you: 

• You have experience working in financial crime within a regulated environment (payments, banking, or fintech).
• You’re detail‑oriented and comfortable following structured processes while maintaining accuracy under time pressure.
• You can understand and manage priorities effectively, ensuring the most critical tasks are completed first without compromising quality.
• You take ownership of your work, including quality control, and strive to meet or exceed SLAs.
• You’re proactive and curious, willing to engage with stakeholders across teams to improve processes and strengthen fraud controls.
• You communicate clearly and professionally, both in writing and verbally, with internal teams and external partners.
• You have an analytical mindset and can spot patterns or anomalies that may indicate emerging risks.
• You are focused on delivering a great service to “customers,” whether they are clients of Modulr, regulators, internal stakeholders, or broader industry participants.
• You love rolling up your sleeves and doing whatever is required to achieve the goals of the operations team and wider business.
• You are inquisitive and take proactive approach to problem solving and issue resolution.

Skills and experience:

• Experience working in financial services with a solid understanding of financial crime; a focus on fraud is desirable but not essential.
• Good knowledge of various fraud typologies and how they manifest in different scenarios.
• You should understand the regulatory landscape Modulr operate in.
• Strong communication skills for engaging with internal teams and external partners.
• Ability to work under pressure and meet strict SLAs without compromising accuracy.
• Proactive in suggesting enhancements to workflows, documentation, and fraud prevention measures.

ModInclusion

At Modulr, we are working hard to build a more positive diverse and inclusive culture that helps everyone to feel they belong and can truly bring their whole self to work. Not only is it the right thing to do for everyone in the Modulr team, it’s also the right thing to do for our business, the community we operate in and attracting future talent. As part of our approach, we actively welcome applications from candidates with diverse backgrounds.

By submitting your CV you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role.  This means that we may use your personal data to contact you to discuss your CV or arrange an interview, or transfer your CV to the hiring manager(s) of the role you have applied for.  You can ask us at any time to remove your CV from our database by emailing peopleops@modulrfinance.com – but please note that this means we will no longer consider you for the role you have applied for.