Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way — but there’s still an exciting journey ahead. Join us at the heart of trust.

Reporting to the Chief People Officer, as our Global Organisational Development Director, you will shape the Talent vision and strategy globally from design to execution, ensuring Trusties at all levels have the skills and knowledge to deliver on our strategic goals both now and in the future. Driving an impactful plan across diverse initiatives from core skills building to leadership development, talent programmes to career ignition, you will play a significant role in making sure our people are fully equipped to drive our business forward and do the work of their lives.

You will have a team of 5 awesome professionals supporting and reporting to you from across our US, UK and Denmark. On this exciting journey, you will have the opportunity to mold and shape the future of Talent at Trustpilot and help to not just deliver on our plans, but push the boundaries of what is possible.

What you’ll be doing:

• Design, create and embed our Talent strategy to drive Trustpilot forward in our goal to become a destination employer known for top quartile engagement.
• Build world class leaders and very effective succession plans that will ensure we continue to have a world class leadership bench. 
• Oversee talent assessment ensuring we have a clear view of the organisation to ensure we are always building the capability needed to deliver on our plans.
• Oversee the design, development and implementation of global initiatives to drive People transformation and achieve Trustpilot’s goals
• Partner with senior leadership to help accelerate their development and leadership capability.
• Develop, support and inspire the Talent Development team, ensuring both business needs and individual growth needs are supported. 
• Collaborate globally and cross-functionally to deeply understand the business in order to ensure all our work is helping Trustpilot and Trusties reach our mission 
• Partner with other areas of the People Team to develop and support our initiatives and bring them to life (e.g. Comms, Talent Acquisition, Rewards, People Operations etc.), landing initiatives with clear impact.
• Ensure oversight of the Talent Development budget, reporting and tracking of spend

Who you are:

• The Dream Talent CV: Deep experience in a Talent leadership role within a fast-paced, scaling tech environment, ideally with a global footprint. You will also have had experience outside the world of Talent in a role that has brought you very close to the business in order to give you a very strong business acumen. 
• The Talent Nerd: Significant expertise in developing and executing high impact Talent strategies 
• The Talent Magnet: You are known for your exceptional leadership capabilities - exhibiting both challenge and compassion - something people follow you for
• The Dreamer and the Pragmatist: A balance between thought leadership in the talent space and practical application for maximum impact 
• Business Leader at heart: Deep business acumen and an ability to translate business strategy into what we need to deliver as a function to support that
• The Eagle: The ability to not only think big picture and see it with a birds eye view, but to also fully engage in the detail of the data with eagle eyes on a more miniscule level
• The Architect: Well-developed analytical skills, using data to guide planning, execution and the ability to bring structure, find solutions and bring clarity to a complex landscape
• The Influencer and the Diplomat: Demonstrable strength in stakeholder management, building positive and collaborative relationships at all levels of the organization 
• Make it happen: Ability to work fast with a sense of urgency when needed
• Act with humility: We are a truly collaborative function where everybody’s ideas and opinions are equally respected and valued. We seek to never dominate or squash the ideas of others, and instead listen to understand.

We are:

A team of curious and passionate talent development specialists based between London, Copenhagen & New York. We design solutions that drive business performance, developing deep partnerships to scope solutions and opportunities. We architect new possibilities through trends and data analysis, care deeply about creating awesome leaders driven to see potential unlocked.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Newly renovated central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops 
• Tax-Free Travel (DSB) 

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!

#LI-SH1 #LI-HYBRID 

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 57 million monthly active users across the globe, with 117 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.  

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. 

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. 

Join us at the heart of trust.