At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Available Locations: Austin, Texas, San Francisco, CA, London, United Kingdom, or Lisbon, Portugal 

Your Career

As our physical security engineer, reporting to our Director of Physical Security you will take ownership of our physical security program across our office and data center footprint. 

We are looking for someone excited about solving physical world challenges with next-generation technology on a global scale. You will be leading the overall strategy & implementation as well as partnering with other teams to unify physical and digital access into one cohesive security solution for Cloudflare’s global network powering our products.

What You’ll Do

Continue to build and manage our global physical security data center program overall in the following areas: 

• Physical security:
• Lead a global program focused on developing and deploying innovative physical security technology & operations across our global network of data centers. This will require traveling to a variety of locations, building relationships with our partners and working in an agile environment. 
• Perform review and monitoring of alerts generated by physical security systems (badge readers, cameras, etc)
• Interact with employees and management regarding compliance with Physical Security policies
• Collaborate with our People team to develop policies and processes to protect Cloudflare employees
• Collaborate with People and Spaces teams, as well as leadership, to develop incident playbooks for physical security incidents.
• Work alongside our detections Team to identify ways to ingest video and access control event alarms into detection pipelines and process those through various stages of triage.
• Contracts and security addendums:
• Working with legal to oversee our contracts and security addendums with vendors related to physical security monitoring, physical security systems, and physical security supplies
• Audit and certifications:
• Deliver the review & audit of existing and new data centers.
• Establish, implement, and automate our physical security standards, policies, and processes globally. Support implementation of operational metrics, project tracking, and status / blockers reporting as needed.
• Work alongside our infrastructure partners to enhance their standard operating procedures ensuring compliance with physical security standards and controls.
• Work with the security compliance and risk management team on developing and implementing physical security controls as it relates to various compliance requirements including but not limited to FedRAMP, ISO 27001 and SOC 2; and support internal and external audits of physical security controls.
• Respond to compliance requests for employee health and safety across multiple countries, states, and regions.
• Travel to Cloudflare data center locations to carry out physical security audits and oversee physical security control build outs.

Examples of desirable skills, knowledge and experience

• Ability to make decisions on acceptable physical security risk and drive risk mitigation. 
• Previous experience working in Verkada Command and deploying Verkada cameras and access sensors
• Experience writing physical security policies, processes, and playbooks
• Experience with executive protection, including the engagement of private investigators and law enforcement
• Experience gathering and supplying evidence for internal corporate investigations as well as law enforcement.
• Ability to effectively prioritize and manage a large number of projects simultaneously
• Equally adept at strategy formulation and tactical execution
• Demonstrated success in earning trust across a broad variety of stakeholders and making principled decisions
• Ability to influence and motivate people across a broad variety of job functions
• Experience developing programs to comply with employee health and safety requirements.
• Experience communicating physical security risk plans to the executive leadership
• Experience performing site walk thoughts of data centers, corporate offices, and executive residences, including identification and measurement of risks and threats.
• Experience in or desire to work with multiple time zones and ability to travel to all Cloudflare locations as required; roughly 35% travel required

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.