At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Job Title: Global Sales Enablement Program ManagerDepartment: Sales / Sales EnablementReports to: Head of Global Initiatives, Sales EnablementLocation: Lisbon, Portugal

This Global Program Manager is responsible for developing and executing programs that enhance the skills and effectiveness of the sales team. This role focuses on equipping sales representatives with the tools, training, and techniques they need to improve performance and close more deals. By collaborating with sales leadership and cross-functional teams, the Sales Skills Enablement Manager ensures that the salesforce is continuously learning and growing to meet the company’s goals and objectives.

• Sales Training & Development:
• Design, develop, and deliver sales training programs that focus on skills development (e.g., prospecting, negotiation, consultative selling, objection handling).
• Collaborate with the sales onboarding specialist on training for new sales hires, ensuring they ramp up quickly and effectively.
• Provide ongoing training programs that help sales reps at all levels improve their performance and stay up-to-date with the latest industry trends and techniques.
• Sales Process Coaching:
• Partner with sales managers to reinforce sales processes, methodologies, and best practices in day-to-day selling activities.
• Conduct skills assessments and gap analyses to identify areas where individual reps or teams need additional coaching or training.
• Provide one-on-one or group coaching sessions, role-plays, and workshops to reinforce learning.
• Sales Methodology Implementation:
• Work with sales leadership to implement and scale sales methodologies (e.g., Challenger Sales, SPIN Selling, MEDDPICC) across the organization.
• Ensure the sales team has a consistent approach to selling, aligned with the company’s sales strategy and customer needs.
• Continuously evaluate the effectiveness of the sales methodology and make adjustments as necessary to improve outcomes.
• Content Development & Delivery:
• In coordination with Product Marketing, create and maintain sales enablement content (presentations, play books, battle cards, cheat sheets) that supports skills development and is tailored to different sales roles.
• Collaborate with marketing, product, and sales teams to ensure content is relevant, up-to-date, and aligned with current offerings and market positioning.
• Utilize various delivery methods, including in-person workshops, virtual training, and self-guided learning resources.
• Performance Tracking & Reporting:
• Develop and track key performance metrics to measure the effectiveness of enablement programs (e.g., ramp-up time, win rates, quota attainment, and skill improvement).
• Analyze training impact and gather feedback to continuously improve the enablement programs.
• Report on the success of skills training and development initiatives to sales leadership and adjust strategies accordingly.
• Collaboration with Sales Leadership:
• Partner with sales leaders to ensure enablement programs align with current business needs and sales objectives.
• Work closely with HR and sales leadership to support career development programs for sales reps, including creating growth paths and progression plans.
• Facilitate communication between teams to ensure training programs are implemented effectively and that the needs of different sales segments are addressed.
• Technology & Tools Utilization:
• Leverage learning management systems (LMS), sales enablement platforms, and other tools to deliver and track training.
• Ensure sales reps are proficient in using sales tools (e.g., CRM, prospecting tools) and understand how they integrate with the sales process.

Education & Experience:

• 5+ years of experience in sales (enterprise), sales training, or sales enablement.
• Experience in the cybersecurity space
• Bachelor’s degree in Business, Sales, Education, or a related field.
• Proven track record of building and executing successful sales training programs.
• Experience or certification with sales methodologies (e.g., Challenger Sales, CVI, SPIN Selling, Sandler) and tools (e.g., Salesforce, Outreach, Gong)
• Formal change management certification or training is a huge plus

Skills & Competencies:

• Strong understanding of the sales process and the skills required for different stages of the sales cycle.
• Excellent communication and presentation skills, with the ability to engage and inspire sales teams.
• English fluency
• Ability to design creative and impactful training content that resonates with diverse learners.
• Strong coaching and mentoring skills, with the ability to provide constructive feedback and foster development.
• Analytical mindset, with the ability to track performance metrics and adjust training programs based on results.

• Change Management mindset and approach
• Improved sales performance across the team, with higher win rates, faster ramp-up times, increased pipeline, improved sales cycle velocity, and greater quota attainment.
• High levels of sales rep engagement and satisfaction with training and development programs.
• Successful implementation of a consistent sales methodology across the organization.
• Continuous improvement in the effectiveness and efficiency of sales training programs, with a data-driven approach to learning and development.

This job description highlights the role’s focus on developing the skills and capabilities of the sales team while driving measurable improvements in sales performance. It’s ideal for organizations that prioritize continuous learning and development within their salesforce.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.