Global Social Media & Content Specialist (They/She/He)

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. 

We operate in more than 1500 cities across 25 countries. 

We have a vision: To give everyone easy access to anything in their cities.

And this is where your ride starts…

YOUR MISSION

The ‘Consumer PR & Digital’ team shapes and feeds the different narratives that keep Glovo at the top of mind of consumers, bringing them closer to the lifestyle of the brand and sharing its human side. We are looking for a Social Media & Content Specialist to develop and lead the social media strategy on global channels, as well as coordinate and support the local social media channels across 23 countries.

This role will oversee and proactively manage Glovo’s social media channels, being responsible for the organic and paid performance of the global channels, as well as the content strategy for them to keep Glovo top of mind, foster word-of-mouth and drive positive sentiment for the brand. Similarly, the support and coordination of the area at the local level is key to this position, serving as a social media expert to the local PR teams to accompany them in achieving their social objectives. 

This role will be a member of the Global PR & Communications team in Barcelona, and work closely with the local PR teams (South-west and south-east Europe, Central and East Asia, and Africa) as well as the HQ Global Affairs and business teams.

THE JOURNEY

• Plan and implement Glovo's social media strategy and activity across global channels to drive engagement and build an audience & community.
• Serve as an expert in the area for countries, supporting and coordinating local strategies for global alignment and maximization of local objectives. 
• Create high-quality concepts for scalable 360º campaigns with social media as a central element and scalable to countries. 
• Own the performance monitoring of global (Instagram and LinkedIn) and local (Instagram, Facebook and TikTok) social networks for a flawless execution of the strategy. 
• Coordinate Paid Social agency for optimal paid amplification of organic content strategy on global channels and country support. 
• Daily management of Glovo's global social networks (Instagram and LinkedIn), including copywriting, creation of assets together with the graphic design team, publication and interaction with the community. 
• Ensure brand consistency through tone, voice and terminology across all our communications on social media.
• Work with other HQ teams, including PR & Communications, Marketing, Customer Care, Partners, People, etc. 

What You Will Bring To The Ride

• 3-4 years of proven work experience in social media 
• Excellent analytical skills, with a track record of delivering data-driven social media strategies and actionable reporting.
• Proven experience implementing and managing Social Media Management Systems (e.g. Sprout, Meta Ads, Hootsuite, Agorapulse) to facilitate coordinated global social media programs (organic and paid).
• Creative mindset and hands-on experience in content management.
• Online copywriting and content experience for an advertising agency or in-house for a global brand.
• Ability to think and deliver 360º multi-channel creative concepts. 
• Comfortable working in multicultural and fast-paced environments dealing with a high number of stakeholders, moving projects together and serving as a connection point between HQ and local markets. 
• Multitasker, agile and quick on your feet. 
• Native-level of English is required; Spanish language fluency is a plus.

Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan *if applicable 
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo meal benefits so you can test new features in our beta app (and to satisfy your cravings!) 
• 💳 Discounts on transportation, food, and even kindergarten expenses or office-based nursery.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year. .
• 👪 Enhanced parental leave (*if applicable) 
• 🧠 Online therapy and wellbeing benefits 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

At Glovo, we truly value diversity for the positive impact it brings to our teams, products, and culture. We're dedicated to providing equal opportunities for talent from all backgrounds. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!