To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world. Our printers are used by Google, Tesla, Gillette, and New Balance, to name a few.

Founded in Boston in 2011, Formlabs is now one of the leading 3D printer manufacturers in the world. Our internal sales and services teams and a network of more than 100 distribution partners represent us throughout the globe across various verticals. The Customer Strategy and Operations team drives key go-to-market initiatives. It supports sales and services leads with planning, insights, process optimization, and project management, enabling Formlabs to deliver the best customer experience in 3D printing globally.

We are looking for leaders excited to set the strategic direction and design of the sales & service organization. You should be able to leverage data while possessing strong business acumen and operational rigor to create systems and design programs that will help transform the GTM organization. You’ll work cross-functionally with stakeholders across the company (GTM, product, operations, etc). If these ideas excite you, join our team!

The job:

• Deliver on quarterly Objectives & Key Results (OKRs) in a timely fashion with demonstrated leadership and impact

• Lead complex sales and services operations projects by analyzing requirements, defining project scope, developing project approach and timeline & collaborating with diverse stakeholders and departments to deliver results
• Help define the strategic direction of the GTM organization by identifying opportunities for us to implement new strategies to drive growth and/or efficiency
• Provide leadership and mentorship to the Go-To-Market operations team

You Have:

• A degree in Engineering, Economics, Operations, Physics, Math, or related field
• 7+ years of experience in sales operations or a related role
• Experience with B2B business models (SaaS or hardware)
• Demonstrated ownership of ambiguous projects and self-defining objectives/priorities
• Experience presenting to and influencing C-level executives
• Strong analytical skills with the ability to pull together data to generate insights
• A sense of ownership and urgency with objectives & priorities
• The ability to operate on your own with high autonomy in ambiguous situations.

Bonus Points:

• Knowledge of SQL and/or data visualization tools
• MBA preferred

Our Perks:

• Robust equity program to build future wealth through RSUs
• Comprehensive healthcare coverage (Medical, Dental, Vision)
• Low-cost fund options in our 401K and access to advisors 
• Generous paid Parental Leave (up to 16 weeks)
• Tenure-based paid Sabbatical Leave (up to 6 weeks)
• Flexible Out of Office Plan – Take time when you need it
• Ample on-site parking & pre-tax commuter benefits
• Healthy on-site lunches, snacks, beverages, & treats
• Regular sponsored professional development opportunities
• Many opt-in culture events across our diverse community
• And of course… unlimited 3D prints

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To all recruitment agencies: Formlabs does not accept agency resumes. Please do not forward resumes to our jobs alias, Formlabs employees or any other company location. Formlabs is not responsible for any fees related to unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly.

To all recruitment agencies: Formlabs does not accept agency resumes. Please do not forward resumes to our jobs alias, Formlabs employees or any other company location. Formlabs is not responsible for any fees related to unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly.