🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo ✨

📍London or Remote (UK) | 💰£85,000 - £105,000 + Equity + Benefits | Hear from the team ✨Why Monzo?We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.

We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.

We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.The RoleWe're looking for a Head of Localisation to join our International Expansion team. The role involves laying down our localisation strategy in each country we launch in (starting with Europe). We believe localisation encompasses everything from assets, copy/translation, tone of voice to make our brand Monzo reflected while staying locally and culturally relevant.

This is an exciting first, one-of-a-kind role. You’ll be part of a one person localisation team to begin with, working closely with the business, product and technology, marketing leads to create and drive ideas that will help Monzo win globally. This role is for a leader who is a doer, you see the big picture but are not afraid to get your hands dirty and approach projects in a collaborative manner. You’ll be reporting to the Director of Marketing Operations. Your Responsibilities 

• Set and deliver on a localisation strategy (tech, product and business) to win in countries we launch in
• Establish and monitor quality control for localisation
• Iterate over tools and processes, to adapt to local market needs
• Collaborate and partner with key stakeholders in product, technology, marketing, to improve the customer experience for each region
• Managing and engaging with external stakeholders, vendors and partners. example: local post partners

This is for you if:

• Extensive experience as a localisation manager
• Experience launching a product in new languages in new markets for a global organisation
• Experience working with CMS (Content Management Systems),
• Strong collaboration and stakeholder management, working with stakeholders across the board - brand, marketing, design, product, engineering

The Interview Process:

Our interview process involves three main stages: 

• Recruiter Call (30mins)
• Initial Call (30 mins)
• x2 final interviews via Google Meet (x2 1hour)

Our average process takes around 2-3 weeks but we will always work around your availability. 

You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on core-hiring@monzo.com

What’s in it for you:

💰 £85,000 - £105,000 ➕ stock options 

✈️ We can help you relocate to the UK 

✅ We can sponsor visas

📍 This role can be based out of our London office next to Liverpool Street station (a hybrid of office based and home working) or fully remote within the UK

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕And much more, see our full list of benefits here 

#LI-JB1 #LI-REMOTE

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊