At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

The People Team is the backbone of Lyft’s business operations, mission and culture. We’re seeking a seasoned people executive to join us as Head of People Business Partnerships to serve as our most Senior People Business Partner and lead our Business Partnerships organization. 

The Head of People Business Partnerships & Employee Relations will be an essential strategic thought partner to our Chief People Officer (CPO) as we continue the pursuit of our north star: to be a customer-obsessed People team. This critical member of Lyft’s People Leadership team will define people partnership strategy: owning creation and execution of the roadmap for how the People Business Partnership (“PBP”) Team and Employee Relations (ER) Team serves as customer obsessed partners to Lyft’s leaders. They will also serve as a dedicated, senior HR business partner to members of the Lyft Executive Team, creating and delivering people strategies to drive pillars of the business forward.  

The Head of People Business Partnerships & Employee Relations will report directly to the CPO and will directly lead a select group of senior PBPs while managing the entire PBP organization at Lyft. They will also work closely and collaboratively with Talent Acquisition, Total Rewards, People Systems & Operations, People Analytics, DEIB, and Team Member Experience leads.  

This is a tremendous opportunity for a seasoned HR leader to make a meaningful impact on our People Team’s culture, strategic roadmap and values as we relentlessly pursue Lyft’s mission to improve people’s lives with the world’s best transportation.

Responsibilities:

• Lead, mentor and develop a team of talented People Business Partners and Employee Relations Business Partners, providing guidance and support in all aspects of HR management. Foster a positive and collaborative work environment that promotes excellence.
• Shape and define the overall PBP and ER team strategy, structure and operating model
• Build and nurture strong, consultative relationships with Lyft’s executive team to create strategic talent plans aligned to support organizational goals and objectives
• Serve as a strong business partner for respective client group/s, demonstrating a solid understanding of the business and their priorities. 
• Drive scalable, innovative and impactful HR initiatives in a forward thinking, fast-paced environment.
• Own and create HR policies, procedures and best practices, and identify and implement long range strategic talent management goals.
• Collaborate adeptly with stakeholders across the People team, as well as cross-functional partners in Legal and Finance
• Partner with the People Analytics team to unlock data insights on people trends and apply data throughout our operations to drive decision-making 
• Serve as a cultural champion responsible for creating and implementing a vision and strategy across the organization that fosters a diverse, equitable and inclusive workplace culture. Champion initiatives that promote a respectful and supportive work environment for all employees.
• Partner with the People Systems & Operations team to enable thoughtful tooling that leverages the latest AI technology capabilities, to drive self service and automation enabling PBPs to focus on the highest impact work
• In partnership with Legal, drive creation of employee relations tools and processes contributing to a strong culture of being in great relationships and provide guidance on complex employee relations situations.
• Manage program budget and annual forecasting

• 15+ years of related experience in the human resources space; at least (5) years of experience leading a team of People Business Partners or other HR practitioners
• Successful tenure in a fast paced, high growth, and dynamic business environment
• Demonstrated track record of influencing and coaching at the Senior Executive level; established, trusted advisor to senior leadership, with experience proactively identifying and addressing structural and individual human resources concerns as well as aligning long range business objectives with people strategy.
• A solid track record of demonstrating customer obsession through partnering with Senior Executive level leaders to provide strategic HR support using data driven thought 
• Demonstrated ability to inspire, motivate, mentor and build high-performing teams.
• Outstanding interpersonal and influencing skills - demonstrated ability to develop relationships and influence at all levels within the organization
• Demonstrated ability to use analytics to drive large scale organizational initiatives
• Proven track record of being able to deep dive into any area of the business or product, understand business needs, and facilitate executive decisions.
• Excellent communicator in written and verbal form; ability to work well with executives, and able to lead and influence across multiple levels and multiple functions of an organization.
• Entrepreneurial, with a high tolerance for ambiguity and complexity, and efficient with limited resources.
• Highest level of integrity and management of confidential information.
• Strong emotional intelligence – someone who can read people, understand their motivation and background, understand what their needs/wants and the ability to play to different audiences.

• Great medical, dental, and vision insurance options
• Mental health benefits
• Family building benefits
• In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
• 401(k) plan to help save for your future
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Pre-tax commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

This role will be in-office on a hybrid schedule — Team Members will be expected to work in the San Francisco office 3 days per week on Mondays, Thursdays and a team-specific third day. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. 

The expected base pay range for this position in the San Francisco Bay Area is $212,000 - $265,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.