Jump Trading Group is committed to world class research. We empower exceptional talents in Mathematics, Physics, and Computer Science to seek scientific boundaries, push through them, and apply cutting edge research to global financial markets. Our culture is unique. Constant innovation requires fearlessness, creativity, intellectual honesty, and a relentless competitive streak. We believe in winning together and unlocking unique individual talent by incenting collaboration and mutual respect. At Jump, research outcomes drive more than superior risk adjusted returns. We design, develop, and deploy technologies that change our world, fund start-ups across industries, and partner with leading global research organizations and universities to solve problems.

We are seeking a HR Generalist with experience in a high growth environment, who demonstrates the ability to partner with our People Operations team which includes Senior HR Business Partners, Talent Development, Talent Acquisition, and Workplace Services to support our manager and employee population. This position sits within the global HR team which is uniquely positioned to support a strong company culture and help solve organizational challenges.

We are looking for a creative, growth-minded, collaborative, and people-focused contributor who demonstrates proven success with relationship building, accountability, creativity, follow-through, and detail orientation to execute HR operational tasks. This role will be positioned between HR business partnering aspects and day-to-day HR ops responsibilities.  

What You'll Do:

• Provide a positive first impression for new hires by conducting first day orientation, guiding the employees with Workday enrollment instructions, benefit details and guidance on company policies.
• Serving as main point of contact for employees and managers for HR queries regarding benefits, HRIS tasks, leave requests & travel/immigration.
• Responsible for day-to-day employee relations, including formal processes, management support, employee assistance. Triaging effectively with HR Business Partners where needed.
• Partner with HRBPs to help identify solutions for performance management, improving employee engagement, succession planning efforts, and retention of critical talent with alignment to our company cultural values.
• Identify trends, issues and problem areas as they relate to employees and recommend solutions new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.
• Assist HRBPs with employee relations matters and off-boarding transitions, being the local point of contact.
• Support local managers with day-to-day employee related questions / challenges and if needed partner with HRBPs to strengthen and support their leadership skills in performance coaching, addressing difficult conversations, and general employee relations challenges.
• Keep abreast of employment law and current legislation in relation to HR (including training compliance) and partner with the legal team to update policies and procedures ensuring compliance.
• Support immigration needs of sponsored foreign nationals and ensure compliance with visa sponsorship compliance and regulations.
• Maintain compliance with the Ministry of Manpower by responding to queries and ad-hoc surveys
• Act with integrity, transparency, and confidentiality while providing ad hoc support for the global HR team collaboratively.
• Other duties as assigned or needed

Skills You’ll Need:

• A bachelor's degree in Human Resources, Business Administration, or related field
• At least 5+ years related HR experience or any similar combination of education and experience
• Previous work experience in financial services, technology, and/or fintech industry
• Strong functional knowledge of Human Resources business processes and support
• Strong communication (written and verbal) and relationship building skills across all levels of the organisation.
• Experience with HRIS systems such as Workday, Greenhouse, Culture Amp, and other systems such as Confluence and JIRA 
• Experience of cross region/global project management
• Experience or interest in other areas of HR such as immigration, benefits, payroll, mobility, and compensation to be cross trained with other colleagues 
• Strong business curiosity, critical thinking skills, and dynamic problem-solving skills
• Strong desire to be present in-office daily to act as a connector and partner to the business.
• Experience with managing and thriving in ambiguity by dealing with issues that do not always have a process or a system in place.
• Reliable and predictable availability