Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day.  When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.

Information Developer

Summary

Here at Appian, we’re passionate about building technology that helps our customers accomplish their goals with the Appian Platform. Information Developers at Appian are tasked with creating the most compelling content to help them. Information Development is part of our Product Enablement team, whose mission is to create content that helps all users, internal and external, achieve their goals with Appian products. As an Information Development Intern, you work with a team of passionate content creators and user advocates who create the content that not only support our customers and partners, but also help our Customer Success and Sales department be successful with Appian products. The Product Enablement team is involved from the inception of a feature or project to the adoption of it and the content we create is an integral part of the success of the product. We are looking for individuals who understand the importance of creating content that not only teaches but also highlights the value and impact of Appian.  

As an intern, you will work closely with other Information Developers and Product Managers to create and update content for well-defined projects or features. You will get hands-on experience researching, outlining, and creating content using a docs-as-code approach to documentation, while being supported by a team of some of the best Information Developers. You’ll also learn how to advocate for end users in UX reviews and implement feedback from reviewers and key stakeholders. 

Applicants considered for Summer 2024

To be successful in this role, you need:

• A passion for taking complex technical topics and communicating them in an easy to understand, compelling way.

• Self-motivated to dig into features, ask questions, and present content to our real stakeholders.

• Team-oriented mindset and collaborative approach to delivering solutions. 

• Energetic, results and delivery oriented, and have a strong commitment to delivering high quality work.

Some of the benefits of working at Appian include: 

• We value innovation and investment in our people by providing opportunities for growth and leadership. Whether it’s through Engineering Indie Time (dedicated time to build whatever you want with whomever you want), or annual hackathons, we value activities that inspire others and get creative juices flowing.

• Appian has an incredibly supporting Information Development team where you will be made to feel autonomous but also supported. You will also be part of the larger Product Enablement team, which will give you the opportunity to learn about instructional design or illustration. 

• During your first few weeks of joining Appian, you will not only kick-off your experience with our Intern Orientation Program, but you will also dive into Engineering bootcamp packed with cutting-edge tools and technologies you’ll leverage every day.

Basic qualifications:

• Undergraduate student pursuing a Bachelors in Technical Writing, Technical Communication, English, Journalism, or related field.

• Strong technical, communication, and problem solving skills.

Tools and Resources 

• Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. 
• Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
• Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq: APPN]

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Appian Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, genetic information, or any other characteristic protected by law. Further, Appian will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination. Appian provides reasonable accommodations to applicants and employees in accordance with all applicable laws.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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