• The salary range for this position is $83500 - $92500 per year. The base salary offered may vary depending on location, job-related knowledge, skills, and experience.

• This is a Boston based opportunity with an in office expectation Mon-Thursday.

Wayfair is seeking a strategic communicator and strong storyteller to join our Internal Communications team. In this role, you’ll help shape how we inform, engage, and inspire our global employee community. This is a unique opportunity to collaborate across multiple teams—Talent, Commercial, Finance, Purpose & Inclusion, and more—to amplify Wayfair’s business priorities and employee programs.As a Senior Internal Communications Associate, you'll create compelling content and communications campaigns that bring our business strategy, culture, and employee offerings to life. You'll partner closely with stakeholders across the organization, as well as with other communicators, to ensure alignment and consistency across all internal touchpoints.

We're seeking someone who is an excellent writer, thrives in a fast-paced environment, and is energized by impact. You should be detail-oriented, data-driven, and eager to experiment with new formats and approaches. This role reports to the Manager, Internal Communications at Wayfair’s Boston headquarters. 

What You’ll Do:

• Write and edit content across a variety of internal channels (e.g. newsletters, intranet, Slack, digital signage).
• Pitch, plan, and lead long-term internal campaigns that drive awareness, engagement, and clarity—ensuring they align with broader business goals and employee needs.
• Develop and own strategic editorial calendars that guide internal communications across the organization, proactively shaping messaging and timing to maximize impact.
• Track metrics and synthesize insights to improve future communications.
• Provide strategic communication guidance to cross-functional internal partners.
• Stay current on trends in employee communications and storytelling.
• Collaborate across the broader Corporate Communications team to ensure message alignment.
• Proactively identify and pitch storytelling opportunities that reflect our culture and values and long-term communications goals. 

What You’ll Need: 

• Bachelor’s degree and 2–3 years of experience in corporate communications or a related field.
• Exceptional written and verbal communication skills; familiarity with AP Style is a plus.
• Experience adapting messaging across channels and formats, including video, email, Slack, and signage.
• Comfort drafting and distributing internal messages to large, diverse employee populations.
• Highly organized with sharp attention to detail and strong project management skills.
• Curious, collaborative, and proactive in identifying new ideas and solutions.
• Flexible mindset with the ability to pivot and respond to change quickly.
• Strong interpersonal skills and a people-first approach.
• Interest or experience in design tools (e.g. Adobe Premiere Pro, Canva) is a plus

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.