International Product Operations ManagerAt HelloFresh, our mission is to change the way people eat - forever. From our 2011 founding in Europe’s vibrant tech hub Berlin, we’ve become the global market leader in the meal kit sector and inspire millions of energized home cooks across the globe every week.

We offer our meal kit boxes full of exciting recipes and thoughtfully sourced, fresh ingredients in more than 10 countries, operating from offices in Berlin, New York, Sydney, Toronto, London, Amsterdam, Copenaghen, Paris, Barcelona, Dublin, Milan. Our more than 4,000 employees are the heart and soul of our highly international, fast-paced, and dynamic environment where innovation and smart, fast action is encouraged.

We want you to join us and help take HelloFresh to the next level - as a company in its growth phase this is a great time to join. Career and development opportunities are endless. We will encourage you to make an immediate impact in your area of work as well as empower you to grow your career with us.Our success doesn’t come easily – we rely on an articulated product offering and data to help drive our business forward. That’s why we’re looking for a business-savvy, analytically-minded and excellence-focused Product Operations Manager to join our International Scalability team, which sits within our physical Product team.

From day one you’ll enable international coordination and implementation of strategic product priorities by creating, standardising and optimising processes across central and local physical product teams and other stakeholders. The role will require a mix of process improvement, change management, technical understanding, project management and stakeholder management skills. Not only will you be an ambassador of Product Operations Excellence, but also champion the value of process automation and optimization, to set a solid basis for growth. 

• Analyzing current processes: to identify opportunities for improvement, you will need to have a strong understanding of current processes in place within the physical product function and adjacent functions. This will involve conducting interviews, observing different Product teams, collaborating with other Operational teams (Procurement, FSQA, Production), and collecting and analysing data.
• Designing and implementing new processes: once you have identified areas for improvement, you will need to design and coordinate implementation ofnew processes. This can include developing process maps,writing procedure manuals and SOPs, and driving implementation.

Project/program management: you will support Tech teams in driving automation by organizing their projects from a Commercial perspective mediating between different stakeholders and ensuring the project’s success. 

• 4+ years minimum experience in Product Operations or Operational/Process Excellence; passion for food or experience within Food/FMCG industry or consultancy is a plus
• Highly numerate and commercially minded, able to build business cases objectively and rigorously
• An organized and clear communicator with experience in managing multiple stakeholders and priorities simultaneously
• At home in a fast-paced, demanding, and data-driven environment
• A proven innovator with a can-do attitude and a track record of turning ideas into reality
• Passionate project coordinator, enjoying the stakeholder management side of work
• Bachelor/Master’s degree from a top-tier college or university, preferably in business, management, operations, or related fields. Six Sigma or PMP certifications are a big plus! 

• A dynamic, fast-paced environment with a flat hierarchy
• Collaborative environment with experienced colleagues
• The chance to have a serious impçact on a leading technology company in Europe
• Competitive salary and benefits
• Work in a modern, spacious office in the heart of Berlin
• Benefit from our selection of employee perks (significant discount on your HelloFresh boxes, discount on Convini vending machines, free Headspace membership, free German classes, Geek Friday, discounts on Urban Sports Club, Office Gym, weekly Yoga Classes)