Lead Client Partner
About Pinterest:
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.
We are seeking a Lead Client Partner to join the Retail team to lead and expand our relationships with some of the largest and highest potential accounts. This role focuses on strategic planning, identifying, and fostering new relationships to unlock business growth. This is an opportunity to work on an extremely collaborative, diverse and creative team.
What you’ll do:
- Retain, grow and diversify the value delivered to our partners, ultimately growing Pinterest revenue as a result
- Coordinate negotiations with partners to create joint business plans, learning agendas and have deep understanding of partners' business and media objectives. Responsible for stakeholder management, decision maker relationships. Arrange regular meetings with partners to discuss their requirements, learn about their objectives and remove roadblocks for partners
- Orchestrate internal support for the client and agency to solve high level strategic challenges, from measurement to creative and technical integration to deliver consistent goals and objectives of the partners on a day to day
- Track, analyze, and communicate key quantitative metrics and business trends internally and to partners
- Specifically own the “why” Pinterest conversation with advertisers to influence the way they think about the platform’s role in their overarching media mix
- Present tailored digital media strategies to partners that address their specific marketing needs and align with their business goals. Have a deep understanding of partners’ business goals and turn data into compelling stories through actionable insights to help them succeed. Leverage knowledge of the broader digital and advertising landscape, competitive platforms, and industry landscape to provide insights
- Apply knowledge of customer goals and joint strategy to increase ad investment. Secure and grow revenue for Pinterest through proactive planning, pitching, deal negotiations, and upselling. Unlock new lines of revenue by navigating across multiple lines of business, marketing objectives, regions. Influences and secures budget allocation from Search, Social, Brand, Video, Agency and other relevant teams
- Providing partners with guidance and expertise on product and service best practices and features. Be highly knowledgeable about all relevant Pinterest ad product features and capable of clearly explaining their benefits to a customer. Maintains up-to-date education and fluency on evolving product roadmap and iterations. Efficiently interfaces with appropriate cross-functional teams to answer product-related questions or challenges when needed
What we’re looking for:
- 6+ years of retail and e-commerce experience spanning marketing/advertising/digital, with specific technical acumen in lower funnel Search/Shopping/Lower funnel technologies
- Bachelor’s or Master’s degree in a relevant field such as Marketing, or equivalent experience
- Established industry relationships and experience working with executive level business and marketing leaders within client organizations
- Proven track record of exceeding revenue goals
- Ability to translate partner value across various levels, such as executive, operational, creative, media, and analytics teams
- Strong team player and ability to succeed in a fast-paced, rapidly changing environment while maintaining high levels of operational rigor, digital acumen, and business excellence
- Expertise in digital advertising and media sales including campaign optimization, analytical problem solving, and product/platform knowledge
Relocation Requirement Statement
- This position is not eligible for relocation assistance.
In-Office Requirement Statement
- We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
- This role will need to be in the office for in-person collaboration 1-2 times per week and therefore needs to be in a commutable distance from the Toronto office (85 Richmond St. W)
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Our Commitment to Inclusion:
Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.