SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

LEAD NETWORK OPERATIONS ENGINEER (STARLINK)

Work with brilliant, passionate engineers to tackle difficult problems and bring high-speed broadband to every corner of the planet. Join the team operating the network that will revolutionize internet access. A successful Lead Network Operations Engineer will build, lead, and inspire a team of Network Operations Engineers to quickly provision and augment our POPs, edge, backbone and backhaul infrastructure.

RESPONSIBILITIES: 

• Lead a team of network operations engineers to develop processes, implement, and scale Starlink Network transit, backbone and backhaul connectivity
• Plan and execute the physical build-out of our POP rack production line
• Provide input into capacity planning, forecasting, and expansion strategy at the physical layer of the network
• Work with the engineering team to develop and enforce structured cabling standards, rack layout designs, labeling, and document rack build process
• Lead the team to work with SRE and data center smart hands to diagnose and troubleshoot issues with the packet processors
• Manage and coordinate a 24/7 on-call rotation to support the rapid growth of the network and ensure timely execution of infrastructure activations and troubleshooting, including deployments across multiple time zones.

BASIC QUALIFICATIONS:

• Bachelor’s degree in computer science, engineering, math, or science discipline; OR 2+ years of professional experience in software development, system administration, site reliability, or experience working in a network operations center in lieu of a degree
• Experience with Python, SQL, and/or bash scripting
• Experience with modern networking protocols: (TCP/IPv4/IPv6, voice, video, broadcast, streaming)
• 1+ year experience in a manager/leadership role

PREFERRED SKILLS AND EXPERIENCE:

• Bachelor’s degree
• 3+ years of experience working in network operations/infrastructure
• 2+ years of experience developing software, processes, or projects in a rapidly changing, highly demanding environment and ability to run these projects independently
• Understanding of service provider and home networks technologies including but not limited to:
• Connectivity (Ethernet, WiFi, WDM, IPv4, and IPv6)
• Switching (MPLS, QinQ)
• Routing (BGP, OSPF, IS-IS)
• Subscriber management (BNG, RADIUS/AAA, QoS, BSS/OSS integration)
• Network security and Anti-DDoS measures
• Internet services (DNS, DHCP, NTP, UPnP, NAT etc.)
• Knowledge and troubleshooting about most common consumer devices (NAS, IoT, Smart devices, etc…)
• Residential or enterprise WiFi design and remote troubleshooting
• Residential or business customer interaction experience, customer support preferred
• Experience creating documentation and procedures from scratch
• Experience working within complex, software defined networking (SDN) and/or network function virtualization (NFV) environments
• Current associate level or higher industry networking certification (JNCIA, CCNA or equivalent)

COMPENSATION AND BENEFITS:

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.  

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.