About Us:  

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This position is located in Austin, TX. Our office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation. 

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row! 

As the Lead Product Data Analyst, you will be vital in ensuring LogicMonitor’s products are launched, adopted, and utilized effectively by internal teams and customers. You'll champion designing and managing the data infrastructure that supports product development, performance, analytics, and user experience. By efficiently collecting, organizing, and analyzing data, you will generate actionable insights to guide product strategy and development. You'll gain invaluable experience working closely with product, engineering, marketing, sales, and customer experience teams, as you create a data-driven environment that fuels product growth and innovation, while aligning decisions with business goals. In this role you will report directly to the Sr. Director of Product Operations. This role provides plenty of opportunity to make your mark at LogicMonitor.

Here's a closer look at this key role:

• Data Collection & Management: Architect, gather and manage product-related data from various internal and external sources, including user feedback, sales/cx data, and usage metrics (i.e. Pendo) ensuring data integrity and availability for analysis.
• Data Analysis & Insights: Perform in-depth data analysis on product performance, user behavior, and market trends to generate insights and product scorecards that inform product development, feature enhancements, and user experience optimizations.
• Reporting & Visualization: Create detailed reports, dashboards, and visualizations to effectively communicate key insights to stakeholders across product management, engineering, and GTM teams.
• Product Performance Monitoring: Analyze product KPIs (e.g., user engagement, churn rates, feature usage) and proactively identify opportunities for product improvement. Deliver actionable recommendations to product teams.
• Cross-functional Collaboration: Partner with product managers, UX designers, engineers, business operations and other stakeholders to ensure data-driven decision-making throughout the product lifecycle.
• User Behavior Analysis: Study user behavior and interactions with the product to identify pain points, opportunities for optimization, and areas for growth.
• A/B Testing & Experimentation: Design, implement, and analyze A/B tests and experiments to assess the impact of new features or product changes. Provide data-driven recommendations for continuous product improvement.

• Bachelor’s degree in Data Science, Statistics, Computer Science, Business Analytics, or equivalent experience
• 6+ years of experience in data analysis, preferably within a SaaS or product-focused environment
• Proficiency in data analysis tools such as SQL, Python, R, or Excel
• Experience with data visualization tools such as Tableau, Looker, or Power BI
• Strong understanding of statistical analysis, A/B testing, and experimentation
• Familiarity with product management methodologies and the software development lifecycle (SDLC). Product Management experience a plus
• Excellent problem-solving skills and ability to translate data into actionable insights
• Strong communication skills with the ability to present findings clearly to technical and non-technical stakeholders
• Experience working with large datasets and ensuring data quality and integrity

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Anticipated Application Close Date: 5/1/2025

LogicMonitor is an Equal Opportunity EmployerAt LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States. 

Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. LogicMonitor employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a learning and development stipend, and an unlimited vacation policy. For more information on our benefits, see our careers page.

Our goal is to ensure an accessible and inclusive experience for every candidate.

If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.

Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.