At HackerRank, we help over 2,500 of the most prestigious logos across industries find, hire, and upskill amazing developer talent using our SaaS-based Developer Skills Platform. We pioneered and continue to lead the developer skills market. At HackerRank, we are passionate about our mission to "Change the world to value skills over pedigree.” This position is Full-Time and Remote within the United States.

About the Role:

This person plays a vital role in ensuring HackerRank’s security and building customer trust. As the first point of contact for IT security inquiries, this role ensures customers feel confident sharing their data by providing clear, timely responses.

Responsibilities include completing security questionnaires, addressing follow-up questions, and working closely with Go-To-Market (GTM) teams to support customer and prospect security concerns. By managing security operations, maintaining compliance, and ensuring transparent communication, this role directly supports HackerRank’s success by strengthening security and customer confidence.

Creating a security roadmap, working with product, engineering and IT teams to improve our security posture.

What you will do: Security Operations & Monitoring

• Continuously monitor security tools and logs to identify potential threats.
• Investigate alerts and coordinate with engineering or DevOps teams for incident response.

Customer-Facing Security Support

• Serve as the first point of contact for responding to security-related customer queries or tickets (e.g., data handling, compliance, vulnerabilities).
• Participate in security review calls with customers and prospects to provide reassurance about HackerRank’s security posture.
• Fill out IT security questionnaires from customers in a timely and accurate manner.
• Be available to answer customer follow-ups regarding security concerns.

Policy & Compliance

• Draft and update the security policies (e.g., password management, BYOD, vendor risk assessments).
• Help maintain compliance with security standards (e.g., ISO 27001, SOC 2, GDPR) and gather necessary evidence during audits.

Vulnerability Assessment & Remediation

• Conduct or coordinate vulnerability scans and penetration testing.
• Work closely with product teams to ensure timely patching and remediation of critical vulnerabilities.

Employee Security Awareness

• Conduct training sessions and internal communications to educate staff on phishing, social engineering, and other security best practices.

Incident Response & Investigations

• • Act as the first line of investigation for potential security incidents across the company.
  • Escalate complex or severe security issues to the CTO/CISO as needed

You will thrive in this role if you:

• Enjoy communicating clearly and confidently to build trust with customers and stakeholders
• Seek opportunities to plan, automate and streamline processes for greater efficiency
• Collaborate naturally with cross-functional teams and find energy in aligning security with business goals
• Can strengthen security while maintaining business agility and ensuring product development stays on track
• Have strong written and verbal communication skills, with the ability to clearly explain technical concepts to both technical and non-technical team members

What you will bring:

• 5+ years of experience in information security, risk management, or security operations, with a focus on customer-facing security support.
• Strong communication skills to engage confidently with customers, address security concerns, and build trust.
• Hands-on experience with security frameworks such as ISO 27001, SOC 2, GDPR, and NIST compliance.
• Proficiency in security operations including monitoring, incident response, and vulnerability management.
• Ability to balance security and business needs, ensuring protection without slowing down product development or operations.
• Experience in automation and process improvement to streamline security workflows and reduce overhead.

Bonus Skills:

• Relevant certifications (nice to have) such as CISSP, CISM, or Security+ to demonstrate industry expertise.
• Experience in managing IT Operations,tool and  procurement

Benefits & Perks:

We have a full package of competitive benefits and perks which include:

• One-time home office set up stipend
• Monthly Remote Work Enablement Stipend
• Professional Development Reimbursement
• Wellbeing Benefits (Headspace, etc)
• Flexible paid time off and paid leave for new parents
• Insurance for all employees (term life, personal accident, medical) along with medical insurance for their dependents
• Employee stock options, flexible work hours, and time off

About HackerRank:

HackerRank is a Y Combinator alumnus backed by tier-one Silicon Valley VCs with a total funding of over $100 million. The HackerRank Developer Skills Platform is the standard for assessing developer skills for 2,500+ companies across industries and 26.5M developers worldwide. Companies like LinkedIn, Stripe, and Peloton rely on HackerRank to objectively evaluate skills against millions of developers at every hiring process, allowing teams to hire the best and reduce engineering time. Developers rely on HackerRank to turn their skills into great jobs. We’re data-driven givers who take full ownership of our work and love delighting our customers!

HackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment based on individual performance and qualification. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

We offer a comprehensive total rewards package, in which you’ll be rewarded based on your performance and recognized for the value you bring to the business. 

Total compensation and benefits consist of salary, quarterly performance incentives, equity (stock options), medical, dental, vision, life insurance, travel insurance, monthly work-from-home stipend, learning and development reimbursements, flexible remote-first work culture, 401(K), flexible time off, generous parental leave and more. Under our flexible paid time off policy, you’ll decide how much time you need based on your circumstances.

Current base salary range: $140,000 - $160,000.  The exact salary may vary based on skills, experience, location, market ranges, and other compensation offered. The salary range does not include other compensation components, commission (for sales-related roles), bonuses, or benefits for which you may be eligible. Salary may be adjusted based on business needs.

Notice to prospective HackerRank job applicants:We’ve noticed fake accounts posing as HackerRank Recruiters on Linkedin and through text. These imposters trick you into paying them for jobs/providing credit check information.Here’s how to spot the real deal:

• Our Recruiters use @hackerrank.com email addresses.
• We never ask for payment or credit check information to apply, interview, or work here. 

Thanks for your interest in HackerRank! 

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