We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

The Team:

You will be part of the Celonis Academy team which empowers people to be successful with Celonis by delivering impactful learning experiences. We manage the Celonis Academy training platform and develop Celonis’ online and instructor-led training.

Specifically, you will join the Online Training Team which produces training on the Celonis product, best practices and methodologies for different audiences: Celounauts, Customers, Partners and Students. More than 300,000 learners worldwide consume the content Online training team creates, predominantly Celonis corporate partners but also customers, academic partners and internal employees. Through the feedback channel with our learners, you will directly see the impact of your work.

The Role:

As a Manager, India Online Training, you’ll be responsible for leading a team of Learning Experience Designers in India.  The Learning Experience Designers are instructional designers and subject matter experts who are responsible for creating a variety of online content such as courses, videos, hands-on exercise, qualifications and certification exams. In addition to your responsibilities for online training, you also position and sell our instructor-led training offering internally and externally collaborating closely with Celonis account teams, customers and partners.

As an ideal candidate, you have experience in online training creation for software products, and excellent communication skills. In addition, you have a passion for solving complex customer problems and developing a high-performing team. You have a growth mindset and strive for a role encouraging you to continuously expand your knowledge and think creatively.

The work you’ll do:

• Lead and manage a team of Learning Experience designers in India 
• Ensure timely delivery of online training that meets Celonis Academy high-quality standards 
• Consult and develop enablement offerings based on new Celonis products & value methodologies
• Actively source training opportunities
• Represent Celonis Academy team in the regional and local events, initiatives, QBRs
• Build strong relationships and work collaboratively with other departments, such as Sales, Product Management, Value Engineering, and Services, to promote training offerings and their impact on customer adoption/satisfaction
• Enable culture of learning and keep team members upskilled in latest instructional design best practices and innovative technologies
• Proactively manage hiring, attrition, productivity, engagement, team motivation, and enablement across your team
• Coordinate and hold live & virtual (technical) training sessions

The qualifications you need:

• Proven leadership experience either directly managing or indirectly leading teams
• Should have overall 10 years of work experience, with some team handling experience
• Significant experience in creating and delivering online training for different stakeholders in SaaS environment
• A top performer with demonstrable past success in achieving relevant targets and KPIs
• Demonstrated experience in recruiting, motivating, and retaining top talent
• Excellent communication skills, collaborative (team-focused) mindset
• An entrepreneurial approach, self-aware, and an inspiring character with great energy

What Celonis can offer you:

• The unique opportunity to work with industry-leading process mining technology
• Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
• Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here.
• Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
• A global and growing team of Celonauts from diverse backgrounds to learn from and work with
• An open-minded culture with innovative, autonomous teams
• Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
• A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

About Us

Since 2011, Celonis has helped thousands of the world's largest and most valued companies deliver immediate cash impact, radically improve customer experience and reduce carbon emissions. Its Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes. For the first time, everyone in an organisation has a common language about how the business works, visibility into where value is hidden and the ability to capture it. Celonis is headquartered in Munich (Germany) and New York (USA) and has more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Join us as we make processes work for people, companies and the planet.

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.

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