About us @Symphony

We’ve spent the last 10 years building a communication and markets technology company, powered by interconnected platforms: messaging, voice, directory and analytics.  Over 1000 institutions use our modular technology built for global finance. Security is in our DNA with uncompromising data protection, end-to-end encryption and resilient architecture, all created on a foundation of trust with our customers . 

But that was only chapter one. We’re now building on our purpose-built network, expanding AI-powered, real-time collaboration, redefining flexibility with fully cloud-native software with our trader voice product, and rethinking the industry’s approach to identity verification, connection and intelligence. .

The opportunity and our ambition are huge. But we need passionate, dedicated individuals to get there. At Symphony we work hard and fast. Our unique blend of technology and financial services makes it an environment you won't get elsewhere.

Role Description

We're looking for a Software Engineering Manager to lead the team responsible for all external connections into our proprietary Voice platform. This is a critical role that will own the product and infrastructure strategy for how we connect to legacy systems and external networks. You will manage a team of talented engineers and have a direct impact on the scalability and reliability of our core Trader Voice application.

Responsibilities:

• Lead and mentor a team of engineers, fostering a culture of innovation, collaboration, and technical excellence.
• Own the product roadmap and technical strategy for our external connectivity solutions, including private wire, dial tone, and intercom over SIP.
• Drive the infrastructure strategy for our Session Border Controllers (SBCs), with an eye toward vendor consolidation and optimization.
• Evaluate and implement a new, scalable PBX solution to replace our existing Open Source based system. This could involve building a new solution in-house, sourcing a third-party product, or figuring out how to cluster our current setup to handle increased scale.
• Work closely with product management, operations, and other engineering teams to ensure seamless integration and deployment of new features.
• Stay up-to-date with the latest technologies and industry trends in VoIP, SIP, and WebRTC.

Required Qualifications:

• Proven experience in a senior engineering leadership role, preferably managing teams that work on real-time communication systems.
• Deep expertise in SIP protocols.
• Extensive experience with VoIP infrastructure, including Session Border Controllers (SBCs) and PBX systems.
• Strong understanding of network architecture and real-time media transport.
• Experience with Freeswitch or FusionPBX is a plus.
• Experience with WebRTC protocols. A strategic mindset with the ability to define and execute on long-term technical roadmaps.
• Excellent communication skills with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.

Compensation:

• Competitive salary
• Bonus Plan
• Benefits and Perks vary based on location.

Benefits and Perks:

• Regional specific competitive benefits
• Build your own Benefits (BYOB) perk
• Many other fun and exciting benefits and activities!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.