BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? 

The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions. 

Pure is blazing trails and setting records:

• For ten straight years, Gartner has named Pure a leader in the Magic Quadrant 
• Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
• Industry analysts and press applaud Pure’s leadership across these dimensions
• And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

SHOULD YOU ACCEPT THIS CHALLENGE...

Responsibilities:

• Utilize working knowledge of NetSuite, Salesforce, Google Office, and Microsoft Office
• Create, edit, and submit Contract Manufacturing Purchase Order (CMPO) via NetSuite B2B EDI, adhering to company guidelines and processes; including billing and shipping addresses, pricing, and configuration
• Execute Expedite Requests using Smartsheet Software
• Manage NetSuite backlog from CMPO execution to Fulfillment using various NetSuite and Google reports
• Foster cooperative partnerships with Sales, Sales Operations, Finance, Supply Chain, Contract Manufacturing, and other dependent functions.
• Collaborate with the Sales Team to resolve order issues and educate them on fulfillment policies and guidelines
• Maintain positive and professional communication internally and externally to resolve fulfillment issues
• Contribute to the department's growth by assisting in building scalable processes, supporting documentation, metrics, and improving quality.
• Possess basic knowledge of Bill of Materials.

WHAT YOU’LL NEED TO BRING TO THIS ROLE...

• Minimum of 6 years of experience in a customer service or order processing role in a sales environment preferred.
• Experience with Salesforce and NetSuite preferred.
• Proficiency in CRM and ERP systems in an order processing function.
• Experience working in a channel-driven sales organization.
• Ability to execute, adapt, prioritize, and multi-task in a fast-paced, high-growth environment.
• Flexibility to handle sudden, non-routine, and unstructured requests.
• Excellent data entry skills for quick and accurate data review and input.
• Strong interpersonal, written, and verbal communication skills; excellent listening, negotiation, and problem-resolution skills.
• Self-starter with a proven track record in a sales support role with stellar customer service skills.
• High attention to detail and accuracy.
• Superior phone and email etiquette and ability to effectively interact with internal and external customers and peers.
• Integrity and accountability in all aspects of responsibilities.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events - check out purebenefits.com for more information. 

There is no application deadline and we accept applications on an ongoing basis until the job is filled.

BE YOU—CORPORATE CLONES NEED NOT APPLY.

Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

PURE IS COMMITTED TO EQUALITY.

Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

If you need assistance or an accommodation due to a disability, you may contact us at TA-Ops@purestorage.com.

APPLICANT & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE.

If you're wondering how or why Pure collects or uses information you provide, we invite you to check out our Applicant & Candidate Personal Information Protection Notice.

DEEMED EXPORT LICENSE NOTICE.

Some positions may require a deemed export license for compliance with applicable laws and regulations. Please note: Pure does not currently sponsor deemed export license applications so we are unable to proceed with applicants requiring stated sponsorship.