Partner Manager, Managed Services
If you shop online (and who doesn’t these days?), then chances are you’ve already interacted with Yotpo. We’re a leading eCommerce retention marketing platform, on a mission to help brands of all sizes turn one-time shoppers into customers for life. Loyalty programs, SMS and email marketing, subscriptions, and reviews are our bread and butter, but we have more solutions up our sleeve, too.
We have teams across the world, including the US, Canada, UK, Israel, Bulgaria, and Australia — and we’re still growing. Our primary goal is to deliver the best technology in the industry.
You can hear all about it in our latest brand video.
Sounds exciting? Then read on, because we’re in pursuit of the best and the brightest minds to help us achieve our vision.
Yotpo has built a robust ecosystem of strategic partnerships with leading global systems integrators, full service digital marketing & retail agencies, who recommend, implement & optimize Yotpo’s suite of products on their client’s eCommerce experience. This is a critical segment of Yotpo’s expanding Partner Program, and one of the company’s fastest growing revenue channels.
To further accelerate Yotpo’s explosive growth in the Shopify ecosystem, we’re hiring a Partner Manager (MS). In this highly visible role, you will initiate, build & own relationships with our top full service digital marketing & retail agencies, with the goal of driving new product sales referrals, pipeline growth, closed revenue and expanding new client reach within the existing and growing network of Shopify partners, ensuring the highest level of success with our Yotpo’s brands.
Working collaboratively with internal teams is critical to success. On a daily basis, you will proactively support complex sales-cycles with our most strategic accounts while providing our agency partners with ongoing product, sales and enablement training. Because of this, first-class relationship building and sales skills are a must, while bringing your own network of connections is ideal.
You:
- Have experience in channel partnerships, sales or business development in an eCommerce agency, product or platform company
- Have a proven ability to build and maintain relationships with C-Suite executives, with a passion for understanding of how software products can help solve complex business problems
- Are a fearless networker who enjoys operating out of your comfort zone and can be highly adaptable in a rapidly growing, constantly changing environment
- Enjoy rolling up your sleeves to help position the most innovative solutions to solve eCommerce challenges
Ideally you’d bring:
- 3+ years of channel sales or agency sales experience in client-facing role with a proven track record of hitting revenue targets
- Prior experience with a Shopify/Klaviyo agency or an ESP/SMS/Reviews/Loyalty/Subscription SaaS company
- Business acumen - you know how businesses work, knowledgeable in current/future practices, trends, technology, etc.
- Strategic agility- you see ahead, anticipate relationship and decision-making dynamics, naturally adapt to situations etc
- First class presentation, communication and listening skills
- Natural collaborator and team player: you find common ground/solve problems for the good of all
- Highly collaborative and excels in a complex, matrixed environment
- Team player with strong interpersonal skills
- Ability to thrive in a fast-paced, dynamic environment
- Degree or relevant work experience required
Yotpo:
- 100% coverage of employee medical premiums; 90% coverage of dependent/family premiums.
- Comprehensive dental, life, disability and vision coverage.
- Generous PTO, holidays and flex days.
- Company sponsored 401K matching.
- Pre-tax Commuter and Healthcare benefits.
- Paid leave for new parents and Dependent Care FSA.
- Individualized career development, rewards and recognition.
- Wellness and philanthropic programming and events.
- In light of the global pandemic, Yotpo teams are working in a remote capacity.
Yotpo’s employee-centric culture has consistently earned us coveted spots on Crain’s and BuiltInNYC’s Best Places to Work lists. Directly inspired by employee feedback, Yotpo programming includes diversity & inclusion efforts, a mentorship program, and affinity groups like Yotpo Cares and Women at Work. You’ll be working alongside awesome people where your voice is heard and your perspective is encouraged.
Yotpo champions diversity. We welcome and employ people regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer.
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