At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing. 

Partner Programs and Strategy Lead 

Why We Have This Role

We are looking for a Partner Programs and Strategy Lead who will be responsible for developing and executing global strategies and projects to build incremental revenue streams for Qualtrics through recruiting and enabling key strategic partners/alliances. This role will focus on managing high profile, CEO-level initiatives that will accelerate Qualtrics’ push to scale with and through a thriving ecosystem of partners.  

How You’ll Find Success

• You are driven, accountable and collaborative. You can make sound decisions, communicate effectively, possess financial acumen, demonstrate initiative, build realistic plans, promote teamwork, influence others and you are able to achieve great results.  You can manage a wide range of relationships from the C-level to the sales rep on the frontlines.
• You bring creative and innovative ideas about how the Ecosystems team can execute with consistency across and with our partners globally.
• You possess top-tier project management skills and bring with you experiences where you have taken projects from inception through to execution resulting in top line or bottom line impact.
• You think structurally with scale in your focus and bring experience growing small businesses into large businesses managing through internal and external complexities and are able to “thread the needle” to drive impact. 

How You’ll Grow

• This is your opportunity to work with a leader in experience management powered by AI, an emerging technology segment early and help write our next multi-billion dollar chapter.  
• You will engage with senior leaders at Qualtrics orchestrating the work needed across the organization to enable partner scale.
• This role will stretch your code-cracking skills where we fail fast and where no idea is a bad idea.

Things You’ll Do

• Own execution of priority partner programs ensuring cross-org alignment and business impact. 
• Develop and oversee the planning, execution, and completion of various initiatives within the partner program, ensuring they meet deadlines and quality standards
• Collaborate with Qualtrics’ Sales Management to identify, target, and contract with partners that allow us to drive incremental revenue, value to customers, and win rates
• Support programs and initiatives to deliver on Ecosystem  revenue quota on a quarterly and annual basis.
• Negotiate new partnership agreements and go-to-market constructs
• Work with Qualtrics Partner managers and partner contacts to develop joint success plans and  agreed to mutual KPIs
• Facilitate regular communication with partners and internal teams to discuss project progress, challenges, and opportunities.
• Prepare and distribute detailed project reports, including monthly and quarterly ecosystem forecasts, partner attach, partner performance metrics and insights to key Qualtrics stakeholders and respective strategic partners
• Gather feedback from partners and internal teams to identify areas for improvement and then build best practices and innovative solutions to enhance the effectiveness of our partner projects.Partner with Qualtrics’ leadership to eliminate channel conflict and build effective rules of engagement

What We’re Looking For On Your Resume

• 3-5 years experience in project and/or program management, preferably within a partner or ecosystem team with a proven track record of successfully managing complex projects from inception to completion.

• You are an expert strategic alliance leader with the ability to initiate and develop complex partnerships that deliver results

• You have technology knowledge that helps you engage and have credibility with product groups within Qualtrics and partners up to VP/CTO level engagements

• Relevant experience working with partner sales and IT functions

• Excellent written and verbal communication skills and competency in communicating at an executive level

• You are open to travel - ~25%

• 4 year University Degree in Business, Project Management, or related discipline is preferred

What You Should Know About This Team

Our team is responsible for building and growing partnerships with amazing businesses that sell, deliver and service customers in the Qualtrics Ecosystem.

Our Team’s Favorite Perks and Benefits

• QMentorship Program matches you with a mentor inside Qualtrics to get meaningful coaching from someone outside your team. 
• Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Qualtrics Work Experience - As we look to the future, we believe that our teams are better together. Being together will help us learn more, grow faster and ultimately deliver better results for our customers and Qualtrics. Roles tied to an office location work 4 days per week in the office together and 1 day from home, with a strong spirit of flexibility around taking time for personal, health, and family moments in our work weeks. Our managers work with their teams to create a collaborative, engaged work environment, and arrangement that works for each of our team members.

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