See yourself at Twilio

Join the team as Twilio’s next Pricing Manager

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is a high-impact role, and is essential for driving Twilio's pricing strategy and operationalizing key pricing processes. Your efforts will aim to accelerate business growth while simplifying the purchasing experience for our customers.As a Pricing Manager, you will bring your expertise in pricing and packaging to help drive the success of Twilio's monetization strategy. Reporting to the Director of Pricing, you will play a crucial role in shaping pricing/ packaging strategy within the Messaging portfolio.

Responsibilities

In this role, you’ll:

• Develop pricing and packaging strategies, incorporating price elasticity, product strategy, competitive differentiation and financial analysis to ensure our pricing models maximize business performance. 
• Collaborate with Product to understand the Messaging strategy and roadmap, supporting the product requirements process with competitor pricing and packaging considerations. 
• Analyze sales, customer, product and financial data to identify opportunities, design and test those hypotheses, and scale the solutions. 
• Drive alignment and lead the implementation of your strategies across GTM Strategy, Product, Sales, Marketing and Finance. 

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required: 

• Past experience in telecom and/or SaaS pricing strategy
• 5+ years relevant experience, with at least 3 in pricing strategy
• Strong record delivering complex, cross-functional projects to generate business impact
• Ability to develop financial models to inform pricing recommendations  
• Excellent oral and written communication skills; ability to influence and work effectively with peers and senior leadership
• Bachelor’s Degree or equivalent years of experience

Desired:

• Past experience in a B2B setting 
• Knowledge of pricing survey methodologies 

Location

This role will be remote, and based in the USA

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $112,320 - $140,400
• Based in New York, Washington State, or California (outside of the San Francisco Bay area): $118,960 - $148,700
• Based in the San Francisco Bay area, California: $132,160 - $165,200 

This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. 

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.