Principal Analyst, Transformation Office
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.
Principal Analyst, Transformation Office
Why We Have This Role
We are seeking a highly motivated Principal Analyst to lead analytics and insights within the company’s Transformation Office. We are looking for someone who can convert data into actionable insights, make strategic recommendations, and significantly impact our company’s performance. The goal is to leverage data to maximize revenue potential and drive operational efficiencies within the organization.
How You’ll Find Success
- Apply quantitative analysis to derive actionable strategies
- Present and implement solutions to solve emerging problems
- Show accountability by delivering high-quality tasks on-time
- Create collaborative relationships with peers and cross-functional teams
- Broaden your skillset through special projects and tasks for the executive team
- Influence company strategy through continuous learning and growth opportunities
- Lead initiatives involving cross-functional stakeholders
- Gain exposure to C-suite interactions and decision-making
- Tackle the company's most critical business challenges by using data to identify insights and develop strategic recommendations.
- Manage ad hoc reporting and analytics requests while creating strategic business models to drive long-term value.
- Collaborate on cross-functional problems with finance, operations, and engineering
- Identify and communicate financial value drivers within the Lead-to-Cash value stream
- Track, monitor, and report on operational performance of transformation initiatives
- BA/BS degree in mathematics, statistics, or a data-oriented field; a Masters in data science is a plus
- 5-7 years of analytical experience
- Proficient in SQL, R or Python, advanced Excel, and data visualization tools (e.g., Tableau, DOMO)
- Proactive problem solver with minimal oversight
- Good understanding of the lead-to-cash process within a SaaS business
- We are high-performing individuals across different functions, unified by a commitment to successful transformation efforts
- Our team leverages data analytics for sustainable growth
- Work/life balance is a high priority.
- Flexible working model to fit with personal commitments and context.
- Wellness Reimbursement can be put toward wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
- Looking to grow in your career? Use the Q mentor program to get matched with a mentor inside Qualtrics and get meaningful coaching from someone outside your team.