About us

At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both- for businesses everywhere.  

GoCardless is used for domestic and international payments by 85,000+ organisations and counting, processing more than $30 billion across 30 countries. We’re an award-winning London based fintech, with additional offices in Riga, Paris and Melbourne.

The role

Gocardless has recently implemented a Coupa Purchase to Pay (P2P) system to improve our capability to manage the end to end P2P process. Reporting to the Procurement Administrator, as Supplier Onboarding Associate, you will be responsible for ensuring all suppliers are onboarded in compliance with GoCardless policy. In addition to engaging directly with suppliers, you will support Supplier Managers and other Coupa users in ensuring suppliers are onboarded efficiently and within SLAs. 

During onboarding, risk assessments are performed, to ensure suppliers meet the minimum standards required by GoCardless and our regulators. You will support the specialists within the business responsible for performing supplier risk assessment,  monitoring workflow and in ensuring the system and process is optimised to meet their requirements. You will work with the Head of Enterprise Risk to implement and administer the supplier risk management programme and coordinate annual supplier risk reassessments.

The ideal candidate is proactive and confident working independently to support the business and those responsible for supplier risk management. You will be extremely organised with a structured way of working. Experience in a similar administrative support role is essential and knowledge of procurement and of Coupa is preferred.

What excites you:

• Accountable for supplier onboarding workflow and helping to ensure suppliers are onboarded within SLA.
• Facilitate the day to day performance of supplier risk assessments, assisting suppliers in completing Supplier Information Forms (SIMs) in Coupa, monitoring and reporting on the status of assessments and compliance with SLAs.
• Providing P2P process and Coupa system support to suppliers and business users, and training where required. 
• Receive training to develop knowledge on the end-to-end P2P lifecycle in Coupa and skills to provide cover for the Procurement Admin during their vacations etc, 
• Contribute to the implementation of process and system change, under the supervision of the Procurement Administrator, System Admin. or Head of Enterprise Risk.
• Responsible for coordinating the performance of supplier risk reassessments and ensuring the process is performed in compliance with GoCardless policy.
• Ensuring the ongoing maintenance of P2P Coupa demos, training materials, and internal documentation.
• Identify opportunities and solutions to develop new procedures and processes to improve the overall effectiveness of supplier onboarding.
• Manage support ticket requests and ensure responses to queries via the Procurement Slack channels

What excites us: 

• Experience in business support administrative processes
• You are motivated to understand processes and become a subject matter expert in procurement
• Knowledge of Procurement is ideal but not essential
• Supplier risk management knowledge is an advantage
• Coupa certification is a plus, but not required
• High level of integrity and robustness in ensuring compliance with processes and controls
• Organised, and capable of a high throughput
• Confidence and assurance in communicating appropriately with multiple internal and external stakeholders
• Commitment to excellence in delivering customer outcomes
• Strong analytical skills
• The ability to work flexibly, adapting quickly to change and responding positively to new ways of working enabling us to thrive on change and constantly improve

The salary range (gross): €1650 - €1950

We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

(some of) The good stuff

• Wellbeing - stay healthy with dedicated support and medical cover
• Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period
• Adaptive Working - allows you to work flexibly, around your lifestyle
• Equity -all permanently employed GeeCees receive equity so we can share in the success we achieve together
• Parental leave -to suit everyone embarking on life's great adventure
• Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)

Life at GoCardless  

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

Diversity & Inclusion

We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCee’s’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.

We’ve got a long way to go, but here’s how we’re doing as of June 2023;

42% identify as women

28% identify as Black, Asian, Mixed or Other

9% identify as LGBTQIA+

9% identify as neurodiverse

2% identify as disabled

We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report 

Sustainability 

We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here. 

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.