🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo ✨

📍London, Cardiff or Remote | 💰 £40,000 - £45,000 + Benefits | Hear from the team ✨ 

🚀We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

⭐Our Regulatory Affairs team

We’re looking for a pragmatic, organised and personable individual to strengthen our Regulatory Affairs team.

The Regulatory Affairs team is the central team responsible for maintaining open and collaborative relationships with our regulators. In the Regulatory Affairs team, you’ll support and strengthen Monzo’s regulatory relationships and work closely with Executives to help shape our vision and regulatory affairs strategy as Monzo continues to grow. You’ll also work closely with our contacts at the Regulators (FCA, PRA and PSR), responding to information requests, preparing for meetings and submitting regulatory submissions. 

We are on a mission to Make Money Work for Everyone and we’ve grown to over 9 million customers. For Regulatory Affairs this means ensuring our regulators are kept informed, managing regulatory requests and educating colleagues on the regulatory landscape. 

We operate a “three lines of defence” model of risk management at Monzo. You’ll be sitting in the second line as part of our Risk and Compliance team, working in the Regulatory Affairs Team 

🔑You’ll play a key role by...

• Supporting the Regulatory Affairs team to prepare for and facilitate regulator meetings, reviews and requests, working closely with Executives and stakeholders throughout the business to prepare and advise them on how best to meet regulatory expectations, particularly with regards to the Payment Systems Regulator (PSR). 
• Coordinating the submission of our regular reporting and tracking the recurring tasks owned by the Regulatory Affairs team. 
• Tracking regulatory actions, identifying overdue items or where escalation is required and escalating when appropriate.
• Communicating regulatory expectations and messages in an understandable way to a diverse range of stakeholders across Monzo.
• Building Regulatory Affairs procedures, processes and documentation for the team in a scalable and sustainable way.
• Being a champion of risk and compliance and building respectful and collaborative relationships with all levels of stakeholders across the business.

🤩We’d love to hear from you if…

• You have experience of working in a compliance or regulatory affairs function within a regulated financial services environment
• You understands the objectives of the FCA, PRA and PSR and the financial services regulatory environment, and can understand and communicate regulatory expectations in a pragmatic way
• You have strong written and verbal communication skills, able to deliver messages succinctly and produce high quality written documents for the regulator
• You are able to work independently, within clear parameters and frameworks set, and with changing priorities
• You think constructively and can apply a solutions focused mindset, with an appropriate level guidance and support 
• You are able to build strong, mutually respectful relationships with diverse teams and across stakeholders of varying seniority
• You are self-motivated and focused on executing at pace and to a high standard
• You are highly organised and confident in coordinating multiple regulatory meetings, requests and deliverables at any one time

🙌What’s in it for you

💰£40,000 - £45,000 ➕ share options.

📍This role can be based in our London or Cardiff offices, or be distributed working within the UK (with ad hoc meetings in London)

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚£1,000 learning budget each year to use on books, training courses and conferences.

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 4 key steps:

• Phone call with Recruiter (30 mins)
• Initial video call with hiring manager (30 mins)
• Technical video call with hiring manager & stakeholder (45 mins)
• Behavioural interview (45 mins)

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to  business-hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

#LI-NZ1 #LI-REMOTE

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.