The Design Operations team at Doctolib plays a vital role in enabling the design and research organization to deliver value at scale. We are responsible for building the systems that enable us to evolve as an organization, and to operate in new ways while delivering impactful product outcomes to our users.

We are looking for a motivated Research Program Intern to join that team and support the recruitment needs of our research team. In this role, you will support the ways that our research team recruits consumers and healthcare professionals. You will work closely with our User Research team, as well as our Operations team, to enable and optimize the way we run research. 

Your responsibilities include:

• Recruiting, screening, and coordinating research participants. Coordinating with internal research stakeholders as a part of our product development processes.
• Maintaining and updating documentation related to our overall recruitment process, which is owned by our Global Recruitment Lead.
• Contributing to the continuous evolution of our recruitment processes by identifying pain points and developing systemic solutions.
• Partnering with our legal and finance teams to facilitate participant contracting and compensation.

If you don’t meet all the requirements below but believe this opportunity matches your expectations and experience, we still encourage you to apply!

You could be our next team mate if you are:

• Currently studying for a Bachelor’s or Master’s degree in a related field, such as Business Management, Research, Design, or Psychology. 
• Comfortable with a variety of qualitative and quantitative research methods 
• Organized, and comfortable navigating sets of data in Excel or related tools
• A great communicator
• Fluent in French and English

Now, it would be fantastic if you are:

• Familiar with, or has a background in user experience research, user experience design, market research
• Interested in learning more about the healthcare industry, user experience design, or user experience research.

• A 4 days dedicated onboarding program - the Doctolib Academy
• Country-specific commuter benefits
• A sports and wellness provider offering classes for all
• A mental health and wellbeing offer in partnership with moka.care
• The Doctolib Parent Care Program, including extended parental leave, meet-ups and inspiring conferences
• A lunch card and various catering offers in our offices
• Continuous training programs on all key competencies (English, soft skills, expertise)
• Transparent internal mobility opportunities you're welcome to apply for after your internship
• High-quality office spaces supporting collaboration, health and wellbeing
• Team building & Company events (Doctoberfest, Kids day, …)

• An interview with our Talent Partner (30 minutes)
• An interview with your future Manager (1 hour)

• Full time internship
• Duration : 6 months 
• Start date : October 2024
• Location :  Levallois-Perret
• Working mode : Hybrid or Office-based

At Doctolib, we believe in improving access to healthcare for everyone - regardless of where you come from, what you look like. This translates into our recruitment process: Doctolib is an equal opportunity employer. We don't just accept diversity at Doctolib, we respect and celebrate it!

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability, or place of origin. If you have a disability, let us know if there's any way we can make the interview process smoother for you! 

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If you wish to exercise your rights or if you have any questions about the processing of your data, you can write to us at hr.dataprivacy@doctolib.com.