At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 36 markets rely on SumUp as their financial partner to manage payments, finance, and customer relationships.

If you are interested in growing your career in the ever-changing world of payments this might be the role for you! As a member of our team, you will be responsible for overseeing and optimizing KYC process, focusing on high-risk areas such PEP, sanctions, and UBO investigations.  You will be able to drive process improvements and automation initiatives, ensure quality standards are met, and collaborate effectively with stakeholders across the business.You will play a crucial role in safeguarding our organization from financial crime.

What you’ll do:

• KYC Process Ownership and Improvement: Oversee and optimize Level 2 KYC processes, ensuring efficiency, quality, and compliance  
• Quality Assurance (QA) Management: Oversee KYC QA framework, monitor process quality, and make improvements by analyzing metrics and implementing necessary adjustments the QA process
• Project and Stakeholder Management: Own KYC-related projects, including automation initiatives, to improve efficiency and collaborate with stakeholders
• Regulatory and Compliance Guidance: Ensure compliance with KYC/AML regulations and support audits and due diligence requests
• Collaboration with KYC Team Lead: Work closely KYC team lead to address challenges and improve processes
• Process Monitoring and Reporting: Analyze process metrics, identify issues, and provide actionable insights to stakeholders 

You’ll be great for this position if:

• Strong background in KYC/AML roles with a proven track record of independently managing processes and projects 
• In-depth knowledge of PEP/Sanctions investigation processes of hands-on experience investigating PEP and sanctions alerts
• Proficiency with compliance tools and a solid understanding of risk-based investigation approaches
• Demonstrated ability to handle complex investigations, providing clear analysis, escalation, and actionable recommendations to senior stakeholders
• Strong analytical thinking with keen attention to detail and effective problem-solving skills
• Experience in process documentation, ensuring procedures are clearly defined and up-to-date
• Excellent communication skills, both written and verbal, with the ability to simplify complex concepts for various stakeholders.
• Effective collaboration and teamwork, building relationships and working cross-functionally with ease

Why you should join SumUp

• The opportunity to work on large scale fintech products used by millions of small businesses around the world
• 25 days’ paid leave
• A dedicated annual Learning & Development budget (2000€ / year) for attending conferences and/or advancing your career through further education
• Health Insurance
• Enrollment onto our virtual stock ownership program - you will own a stake in SumUp’s future success!
• Additional health insurance and a subsidized Multisport card
• You’ll attend global offsites and/or hackathons
• Break4me - 1 month paid annual leave after 3 years of service

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.