Senior Analyst, Fulfillment Analytics and Strategy

Full Time
Boston, MA, USA
1 month ago

Must be ONSITE in Boston, MA (Monday - Thursday)

The Fulfillment Analytics and Strategy team (FAS) is the CastleGate network's one-stop shop for strategic planning, performance management, and inventory and quality control. We are the bridge that connects field operations in the Fulfillment Centers to central business teams and work with a wide range of partners to make CastleGate the clear choice for storing and fulfilling products on Wayfair.com. 

We are looking for analytical, action-oriented, and collaborative individuals who can translate business problems into actionable insights, and data-driven solutions to influence FC operations and communicate daily ops challenges into business cases. Successful individuals in this role excel at both qualitative and quantitative analysis while also being eager to communicate upward and outward to a diverse audience. 

What You’ll Do:

  • Manage processes and engagement with key cross-functional partners
  • Build and maintain dashboards, visualizations, and prototypes to translate data sets into driving insights and actions
  • Create and maintain reporting to generate actionable insights and manage FC performance for strategic initiatives
  • Translate KPI movements into recommendations for process improvement, then equip sites to follow through on those recommendations
  • Operate as a cross functional think tank that understands customer needs and Wayfair & Supplier processes, then define, design, and deliver new FC offerings 
  • Be an effective contributor in a team that manages multiple priorities in a fast-paced environment with effective communication and thorough follow through 
  • Problem solve situations; requiring use of data collection and analysis, often with incomplete and ambiguous data

What You’ll Need: 

  • Bachelor’s degree in a quantitative field - Degree in Engineering, Supply Chain, Mathematics, Economics or other concentrations with heavy quantitative focus strongly preferred 
  • Experience with Microsoft Excel/Google Sheets, SQL/GBQ, and data visualization tools such as Google Data Studio (Looker, Tableau, or PowerBI) 
  • Team-first attitude with enthusiasm for cross-functional collaboration 
  • Passion for Process Optimization and Transformation - Experience with complex operational, process, and performance improvement projects 
  • High attention to detail and proven ability to manage multiple, competing priorities simultaneously 
  • An entrepreneurial spirit and mindset; you must be adaptable and comfortable with change

An Important Note about Wayfair's In-Office Policy:

All Boston-based interns, Co-ops, and corporate employees will be in office in a hybrid capacity. Employees will work in the office on designated days, Monday - Thursday, and work remotely Friday.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.