Introduction:

Imagine being part of an elite team of superheroes, embarking on a thrilling mission to revolutionize an industry crying out for transformation!

Join us at apaleo, where you'll mingle with a dynamic mix of seasoned industry pros and vibrant tech enthusiasts, each a master of their craft. Here, your voice matters, and your ideas can help sculpt the future of our platform.

Ready to take on the challenge? We're on the hunt for a (Senior) Billing Specialist (f/m/d) to join our team in Munich, Germany!

As our (Senior) Billing Specialist you are a face to our customers. With attention to detail and accuracy you ensure a high-quality billing, and you are keen to scale the billing process with automatization!

How will you make an impact:

• You will take care of the entire platform subscription billing in Chargebee, deep-diving first into our current processes;
• You will review and process all documents to ensure an accurate first-time billing;
• You will drive the renewal billing, liaising with the Sales team for upsell-opportunities;
• You will counter-check the billing metrics in our CRM system;
• You will handle all billing inquiries promptly and efficiently;
• You will work closely with Finance in various aspects: sub-ledger on the books, revenue recognition, and matching accounts receivables;
• You will be responsible for the dunning process, including preparation of aging reports and analysis; sending reminders and coordinating with internal and externals to secure payments;
• You will identify areas for process improvement and update internal documentation;
• You will handle special projects including cleanups, and completeness checks;
• Attention to detail and accuracy are extremely critical.

Extra bonus points for: or How can you earn extra bonus points?

• Experience with Chargebee or any other comparable SaaS Billing Systems;
• Background in start-ups, scale-ups or similar mindset;
• Advanced Excel skills, such as proficiency in pivot tables etc.

What you will bring with you:

• Able to work independently and collaboratively within a team
• Meticulous attention to detail with high accuracy standards
• Excellent written and verbal communication skills
• Self-motivated with minimal need for supervision
• Adaptable and comfortable in a dynamic environment
• Open to giving and receiving constructive feedback
• Minimum 3 years of experience in SaaS billing, or comparable billing systems
• Ability to spot and resolve discrepancies in the billing data
• Strong organizational skills to handle multiple deadlines in a fast-paced environment
• Fluent in written and spoken English (Business Fluent) and German (C1 level or above)